Put The Word Israel In The Shipping Address, Palestinians Can No Longer Shop Online From Alibaba
Illustration of an online shopping delivery warehouse. (Wikimedia Commons/Axisadman)

JAKARTA - Chinese e-commerce giant Alibaba will no longer allow Palestinian shoppers to make purchases on AliExpress.com, according to text messages many shoppers received from the company on Monday.

The reason for the announcement was, because the Palestinian Authority mail service refused to handle packages that had the word Israel in the address. Meanwhile, many Palestinians do not know this and write Israel rather than Palestine as a destination country, according to N12.

In addition to purchases from Alibaba, several shoppers from another Chinese online fast clothing retailer, Shein, reported receiving similar messages.

Alibaba assessed that delivery of orders to Palestinian cities such as Jericho, Nablus, Ramallah, Hebron and Jenin were affected by this policy, so it decided to completely stop its operations there.

Meanwhile, the Israeli Postal authority said in response to a question by N12 it replied: "This is an announcement aimed at residents of the Palestinian Authority and related to arrangements for sending parcels between online trading companies abroad and the Palestinian Authority," as reported by The Jerusalem Post December 28.

In addition, the Israeli authorities are considering new procedures for transferring parcels through the country, Ynet reported as citing i24. The Palestinian Authority is also suspected of raising new requirements for stickers on packages.


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