New Face Of Suzuki's Largest Motorcycle Dealer Network, Offers 3S Facilities

Dealer Motor Suzuki. (Photo: Suzuki)

JAKARTA As the largest Suzuki motorcycle dealer with the widest network in Indonesia, PT Indo SunMotor Gemilang (ISG) continues to be committed to meeting customer needs with increasingly complete and modern services.

Carrying the 3S (Sales, Service, Share Parts) concept, ISG now appears with a new face that presents a more enjoyable experience for consumers.

PT ISG's Director of Operations, Ellya Masula, emphasized that his party played an important role in supporting Suzuki Indonesia's operations by building a trusted motorcycle business.

"We are committed to providing sales, services, and spare parts services that suit consumer needs. Our mission is to realize the vision of ISG as a leading company in the automotive sector of motorcycles," Ellya said in an official statement, Wednesday, September 17.

As a strategy to facilitate customer access, ISG spreads 11 dealer outlets strategically to reach wider customers. People can find it in Jakarta and West Java with a total of four branches.

In addition, in Central Java and Yogyakarta there are three branches, East Java there are two branches, North Sumatra two branches.

ISG ensures the availability of stock of all Suzuki motorcycle types and serves cash and credit purchases throughout Indonesia. Prospective consumers can also do a test ride to convince themselves of the comfort and quality of the product.

Not only limited to sales to prospective private consumers, but ISG also serves large purchases, both on behalf of companies and agencies. Attractive promo programs are always available every month with different themes.

On the side of vehicle maintenance services supported by global certified mechanics and technicians through the Suzuki Service Qualification System (SSQS). Modern standard official workshops are equipped with complete equipment along with advanced diagnosis systems such as the Suzuki Diagnostic System II (SDS II) to ensure optimal service quality.

Service activities are also more complete by providing various supporting services. Call it service booking, service contract, and service travel for the convenience of customers. Interestingly, ISG runs the Suzuki Emergency Road Assistant (SERA) in collaboration with Halo Suzuki to provide towing services for motorcycle units that are experiencing serious problems.

All ISG outlets provide genuine spare parts (Suzuki Genuine Parts), official Suzuki Ecstar oil, as well as various accessories and souvenirs for both motorcycle and motorcyclist units. In addition to on-site, the purchase of spare parts can also be done online through the official ISG website or the My Suzuki application.

"The network expansion is expected to meet the needs of Suzuki customers and strengthen the position of ISG as the leading dealer," he concluded.