JAKARTA - PT Bank Tabungan Negara (Persero) Tbk (BTN) and Indosat Ooredoo Hutchison (Indosat or IOH) have signed a memorandum of understanding to explore digital financial services collaboration in a more integrated digital ecosystem. This collaboration is a strategic step to provide access to services that are more practical, relevant, and easily accessible by the public, in an effort to support the acceleration of financial inclusion in Indonesia.
This collaboration presents a model of cooperation between banks and telecommunications companies, which is currently the only one in Indonesia, by connecting the strength of Indosat's digital reach and connectivity with BTN's banking service capabilities in one ecosystem.
This initiative stems from the community's need for digital and financial services that are increasingly practical and easily accessible in everyday life. In the midst of an increasingly digitized life, BTN and Indosat see a collaboration space to present services that are closer to community needs through the power of digital distribution and services that are familiar with daily use.
Through this initiative, BTN sees a great opportunity to expand the point of interaction with the community, not only when in need of financing, but also in various daily financial needs. The presence of BTN services within the digital ecosystem of partners is expected to encourage wider access, increase the frequency of using services, and strengthen BTN's position as a bank that is increasingly close to the digital lifestyle of the community.
BTN President Director, Nixon L.P. Napitupulu, said that partnerships with digital industry players such as Indosat are part of BTN's strategy to accelerate the transformation of banking services based on ecosystems.
"Cooperation with digital telecommunications companies such as Indosat is a strategic step for BTN to expand the reach of services and strengthen relevance in the daily lives of people. Through this approach, we want to provide banking services that are not only present when customers need financing, but also become part of daily financial activities. With the support of Bale by BTN and connectivity into a wider digital ecosystem, we are optimistic that BTN services will be more easily accessible, more actively used, and able to create greater added value for the community," said Nixon, in his statement, Saturday, April 18.
This collaboration is also in line with efforts to accelerate financial inclusion. With the reach of telecommunications services that reach a wider community than formal financial services, this cooperation is expected to help open digital banking access to more layers of society.
Vikram Sinha, President Director and Chief Executive Officer of Indosat Ooredoo Hutchison, said his party believes that technology must provide tangible benefits to the community.
"Indosat's collaboration with BTN is an important step to bring digital financial services closer, more relevant, and easier to access through a digital ecosystem that has become part of people's daily lives, as Indosat's commitment to providing a better experience," said Vikram.
In the future, BTN and Indosat will continue to explore various collaboration opportunities to provide increasingly relevant digital financial services to the community, while supporting efforts to expand financial inclusion through the use of the power of the digital ecosystem.
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