Beware of Cybercrime, BNI Strengthens Digital Security Literacy for BNIdirect Customers

Illustration of cybercrime (photo: Freepik)

JAKARTA - PT Bank Negara Indonesia (Persero) Tbk (BNI) reminds customers to increase vigilance against potential cyber crimes as digital transaction activities increase, especially in the use of BNIdirect services.

BNI Corporate Secretary Okki Rushartomo said that protecting personal data is a crucial aspect in maintaining the security of digital banking transactions. Data leaks are not only at risk of information confidentiality, but can also cause financial losses and damage the reputation of customers.

"Protection of personal data is the main foundation in ensuring that every transaction runs safely and comfortably. By maintaining data security, customers can minimize various cybercrime risks, such as hacking, malware, and phishing," said Okki in a written statement.

He added that customers need to understand the type of data that must be kept confidential when using BNIdirect services, both for cash and business transactions. This information includes account data, Company ID (CID), user ID, password, token code, to registered email addresses and phone numbers.

According to Okki, transaction data is also the main target of cyber criminals who often use phishing and social engineering (social engineering) to gain illegal access to customer accounts.

For this reason, BNI urges customers never to share sensitive data with any party. The company emphasizes that BNI never asks for information such as passwords, PINs, and OTP codes through any media.

In addition, customers are advised to always access services through the official BNIdirect channel and avoid suspicious links that may lead to fake sites. Using strong and different passwords for each access and regular updates are also important steps in maintaining account security.

Customers are also reminded to ensure the use of a secure internet network by avoiding public WiFi when transacting, and to be vigilant against suspicious messages via email, SMS, and WhatsApp that ask for personal data.

With the increasing threat of cybercrime, BNI emphasizes that data security is a shared responsibility between the bank and the customer. Through the implementation of these preventive measures, customers are expected to maintain transaction security while minimizing risks in the digital world.

BNI also emphasizes that awareness and discipline in maintaining personal data are the main keys to creating a safe, comfortable, and trusted digital transaction ecosystem for all customers. For more information, customers can visit the official BNI website at www.bni.co.id/id-id/ (ADV)