JAKARTA - Bank Mandiri has reaffirmed its commitment as a strategic partner of the government in supporting efforts to handle the 7.6-magnitude earthquake disaster that occurred in the North Sulawesi and North Maluku regions, on Thursday, April 2. This commitment is realized by providing humanitarian assistance to affected communities around the disaster area.
Regional CEO of Bank Mandiri Region X/Sulawesi & Maluku Nunung Andreas Wisnu said that the company had quickly responded by distributing Mandiri Disaster Response assistance in the form of goods for disaster-affected communities. This initiative is marked by the direct delivery of assistance to the North Sulawesi Regional Disaster Management Agency (BPBD) and the BPBD of Ternate City.
As a follow-up anticipatory step, Bank Mandiri continues to coordinate to monitor the development of the situation in the disaster-affected areas. This effort is focused through the provision of emergency response volunteers to directly intervene in the disaster-affected areas.
This initiative, which is part of the Social and Environmental Responsibility (TJSL) program, is aimed at alleviating the burden of affected communities in North Sulawesi and North Maluku. The distribution is focused on meeting various urgent needs during the emergency response period, while still adjusting to the actual conditions in the field and coordinating with related agencies.
"We together with Mandirian volunteers continue to strengthen synergy with BPBD, authorities and governments in North Sulawesi and North Maluku, so that the distribution of assistance takes place quickly, safely, and accurately. In emergency conditions like this, cross-agency coordination is the key," Nunung said in an official statement.
Nunung added that the distribution of this assistance is a manifestation of Bank Mandiri's social concern which is present not only through financial services, but also through real support for people who face emergency situations. According to him, this step also emphasizes Bank Mandiri's commitment to strengthening the strengthening of a resilient social ecosystem through relevant, measurable, and sustainable humanitarian action.
In addition, the operation of the office network and Bank Mandiri services in the North Sulawesi and North Maluku regions is ensured to continue to run optimally after the earthquake that occurred in the region. Thus, Bank Mandiri can continue to serve the needs of customer and community transactions.
Nunung said the company continued to intensively monitor operational conditions in the field to ensure that branch offices, ATMs, and e-channel channels can still be accessed properly. According to him, this step is part of Bank Mandiri's commitment to maintaining the continuity of services in the midst of a disaster situation.
Bank Mandiri also ensures that digital services such as Livin’ by Mandiri, Kopra by Mandiri, and Livin’ Merchant continue to operate optimally to meet customer financial transaction needs in the North Sulawesi and North Maluku regions.
This effort is part of an integrated synergy to maintain the reliability of services while supporting growing acceleration and providing sustainable advantages for customers. As a strategic partner of the government, this gold ribbon logo bank will continue to prioritize operational readiness and strengthening the financial services ecosystem so that the needs of the community are still met in various conditions.
"Bank Mandiri continues to coordinate with related work units in the affected areas to anticipate the development of the situation and ensure a quick, measured, and appropriate response. We strive to keep the service reliable so that the needs of customer and community transactions in North Sulawesi and North Maluku can be met well," concluded Nunung.
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