JAKARTA - PT Hakaaston (HKA) optimizes operational facilities and services in four toll road areas during the homecoming period until the 2026 Lebaran return to maintain the smoothness of road users' journeys.
During this period, HKA strengthened its operational focus on the smooth transaction at toll gates and the quality of service on all managed sections.
As an operator, HKA ensures the function of the toll gate, the readiness of the patrol team to the reliability of supporting facilities is in optimal condition.
This effort is carried out to minimize travel obstacles, especially at vital points that are passed by travelers.
Coordination in each operational area has also been improved so that vehicle traffic continues to flow smoothly.
Acting President Director of HKA M Rozi Rinjayadi said his party continued to monitor traffic conditions in real time to anticipate congestion at a number of points.
"During this homecoming and return flow, we monitor traffic data in real time to map busy locations. So, the placement of additional personnel and mobile reader units can be done quickly," said Rozi as quoted from a written statement, Saturday, March 28.
According to him, this step is focused on ensuring that services on the toll road and toll gate do not become an obstacle for travelers.
Based on operational data, the readiness of HKA is seen from the ability to anticipate a surge in traffic volume in four main areas.
In the North Sumatra region, the Medan-Binjai toll road recorded an increase in vehicle entry of around 120 percent at the Stabat Toll Gate (GT) on March 23, 2026.
This condition is anticipated through the maximum operation of the toll gate, especially during peak hours.
Meanwhile, in the Central Sumatra region on the Pekanbaru-XIII Koto Kampar route, HKA deployed additional personnel at the Pinang River GT on March 25 to speed up the transaction process amid an increase in vehicle volume.
In South Sumatra, the Bakauheni-Terbanggi Besar section through GT Itera Kotabaru recorded an increase in outbound vehicles of 86 percent on March 24.
The point is the main access from the port, so the readiness of the officers is an important factor in maintaining the smooth flow to Palembang.
Meanwhile, in the Jabodetabek area, on the JORR-S toll road, HKA maintains the reliability of transaction tools at GT Cilandak Utama 2.
Even though the increase in volume was recorded at around 5 percent on March 21, the high number of vehicles still requires the readiness of facilities and the accuracy of officers.
HKA stated that it would continue to monitor operational services and personnel on all toll roads under its management until the end of the 2026 Lebaran period, to ensure that road users' journeys remain safe and comfortable.
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