JAKARTA - Mastercard today announced a strategic collaboration with CLIK Indonesia, a leading private credit bureau, to provide leading consulting services that empower card issuers and financial institutions across Indonesia. This collaboration responds to the urgent market need for optimal data-driven intelligence, which allows lenders to grow responsibly, improve decision-making, and maintain portfolio health.
Indonesia's financial sector is undergoing rapid transformation, driven by digital adoption, increasing credit demand, and the expansion of small businesses. Indonesia has around 65.5 million micro, small, and medium enterprises (MSMEs) that employ 119 million people1. According to the Indonesian Central Statistics Agency, MSMEs are the backbone of Indonesia's economy, contributing more than 61 percent of the country's gross domestic product.
Despite its large scale, access to finance remains the biggest obstacle to the growth of MSMEs. According to the IMF Article IV report of 2026, Indonesian MSMEs face much higher borrowing costs and more complex loan application procedures than countries with similar economic conditions.
In a high-growth environment, financial institutions face a dual demand to expand credit access while maintaining portfolio health, which requires better indicators and stronger models. CLIK provides a broader credit history, predictive scoring, and more in-depth payment-related information beyond the data available from OJK as the main data source in Indonesia.
Using additional information from the data, Mastercard's global advisors provide actionable strategies to improve underwriting decisions, support sustainable portfolio growth, and strengthen debt recovery. This builds a more mature, data-driven, and resilient credit ecosystem in Indonesia, with benefits that extend to government agencies, financial institutions, small and medium enterprises, and individuals.
"We are pleased to be able to support the progress of the Indonesian financial ecosystem through a strategic collaboration with Mastercard, which will enable the provision of leading credit risk consulting services for card issuers and financial institutions throughout the country. Leveraging our in-depth expertise in credit scoring development and the breadth of our national credit data, this collaboration is ready to provide effective solutions for institutions that want to align business growth targets with proper risk management - opening up promising opportunities based on healthy and well-managed credit portfolios," said Lucky Herviana, Chief Digital Transformation Officer CLIK Credit Bureau, in a written statement. Monday, March 16.
Matthew Driver, Executive Vice President, Head of Services, Asia Pacific, Mastercard said, to expand access to responsible credit requires strong collaboration across the ecosystem.
"By combining Mastercard's global expertise in data-driven decision making and risk management with CLIK's deep insights into credit in Indonesia, we help financial institutions make smarter decisions and grow sustainably," he said.
Similar programs offered by Mastercard in the region have helped financial institutions achieve credit approval rates of up to 45 percent for credit cards and 30 percent for personal financing, with realized profitability in about 24 months and 12 months, respectively.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
