JAKARTA - BPJS Employment Jakarta Kelapa Gading Branch Office adjusts the operating hours of services during the holy month of Ramadan 1447 H/ 2026 M as a form of support for employees and participants who carry out fasting.
Head of the Jakarta Kelapa Gading BPJS Employment Branch Office, Ivan Sahat H. Pandjaitan, stated that during Ramadan, face-to-face services at the branch office only take place on Monday-Friday from 08.00 to 14.30 WIB.
"This adjustment is applied to provide convenience for fasting employees, while maintaining a balance between public services and worship, without reducing the quality of service to participants. We remain committed to providing the best protection and service," he said, Thursday, March 5.
With this adjustment, BPJS Employment Kelapa Gading Branch is still ready to serve the needs of participants through online channels, while direct services are limited out of respect for the fasting month.
"Our participants are urged to prepare administrative requirements outside these hours or through an application to avoid long queues," said Ivan.
Furthermore, this change in operating hours is expected to encourage participants to make more use of digital channels, especially the JMO (Jamsostek Mobile) application, to access various services such as balance checks, claims, or registration independently at any time without having to come to the office.
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