JAKARTA - Fashionna household appliances manufacturers continue to strengthen their after-sales services by educating the public about the importance of carrying out regular stove maintenance.
This move is considered in line with the company's efforts to expand its official service network and increase customer satisfaction amid increasingly competitive home appliancess market growth.
Many new users take care only after the stove experiences problems, even though routine checks can prevent damage from an early age. We have a Modena Service Center network throughout Indonesia to ensure that customers get quality services," said Head of Customer Care Modena Rully Sujarko.
Through this educational campaign, Modena not only emphasizes the safety and efficiency of energy, but also encourages demand for official service services that have the potential to strengthen the contribution of the full-sale segment to the company's revenue.
The household care and spare parts market is projected to grow along with increased consumer awareness of the maintenance of modern kitchen utensils.
Modena recommends that users carry out routine cleaning, check the condition of the stove fire, and use installations and gas regulators according to standards.
For electric stove users, the company also reminds them to only use cooking utensils with induction-ready ingredients so that the heating life is longer and power consumption remains efficient.
In addition, Modena reminds consumers to be careful of fake service services on behalf of official brands.
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Perusahaan menegaskan seluruh informasi dan layanan resmi hanya dapat diakses melalui Call Center Modena.
Langkah strategis ini menjadi bagian dari upaya Modena memperkuat ekosistem layanan terpadu yang mendukung pertumbuhan bisnis berkelanjutan di sektor peralatan rumah tangga.
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The company confirmed that all official information and services can only be accessed through the Modena Call Center.
This strategic step is part of Modena's efforts to strengthen an integrated service ecosystem that supports sustainable business growth in the household appliances sector.
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