JAKARTA - The Indonesian General Insurance Association (AAUI) urges the public to immediately report losses for riot insurance claims (RSMD 4.1A/4.1B) to the policy issuer if they are affected by the recent demonstrations.
RSMD (riot, strike, and malicious damage) is an extension of property and motor vehicle policies that provides protection against the risks of riots, strikes, malicious acts, and civil unrest.
"Of course, this must be accompanied by supporting evidence. This is important so that the claim settlement process can be processed promptly in accordance with the provisions of each policy," said AAUI Chairman Budi Herawan at a press conference in Jakarta, as quoted by Antara, Tuesday, September 2.
In this regard, AAUI is committed to promptly resolving claims as long as they are covered by the policy. The association also encourages general insurance companies to fulfill their claim payment obligations on time and in accordance with regulations.
AAUI understands the difficulties faced by the public, especially owners of burned four-wheeled and two-wheeled vehicles, in preparing claim evidence.
However, the association believes that policy issuers can identify vehicles through chassis and license plate numbers, and emphasized that they have a moral responsibility not to complicate the legitimate claims process.
AAUI expressed deep concern over the conditions in Jakarta and several other regions in Indonesia following the demonstrations that have taken place over the past few days.
Budi stated that his organization continues to monitor the situation, particularly the impact of the demonstrations.
He acknowledged that several initial reports regarding damage caused by the demonstrations had been submitted by AAUI members and regional branches.
These reports included damage to fixed and movable assets, such as the fence at the House of Representatives (DPR) and People's Consultative Assembly (MPR) offices, the Regional People's Representative Council (DPRD) offices in Makassar and Jambi, police stations in Greater Jakarta (Jabodetabek), official vehicles, public facilities, and other buildings.
"This includes the damage that occurred in Surabaya (including the Grahadi State Building)," Budi said.
AAUI will also continue to coordinate with the Financial Services Authority (OJK), both at the central and regional levels, to ensure synergy in handling claims and strengthening the industry.
AAUI regional branches also share the same commitment as the central government to supporting association members, providing optimal protection for the public, maintaining the stability of the general insurance industry, and assisting in the recovery of the national economy.
AAUI hopes that there will be no further destruction of public or private facilities or other losses in the future. It also hopes that all Indonesians, insurance industry players, and stakeholders will remain safe.
A demonstration involving various elements of society took place on Monday (August 25th) in front of the House of Representatives (DPR/MPR) Building in Jakarta. The demonstrators raised several demands, including housing allowances for DPR members.
The death of online motorcycle taxi driver Affan Kurniawan, who was run over by a Brimob tactical vehicle on Thursday evening, August 28th, further inflamed public anger.
The demonstrations continued on Friday, August 29th, and Saturday, August 30th, marked by violence, arson, and the destruction of public assets and facilities, not only in Jakarta but also spreading to several other cities across Indonesia.
In addition, on Saturday, August 30 and Sunday, August 31, unknown mobs also carried out acts of vandalism and looting of the private homes of several members of the DPR, including Ahmadi Saroni, Eko Patrio, and Uya Kuya, as well as Minister of Finance Sri Mulyani.
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