Having A Super App, Bank Mandiri Is The Best Digital Banking In Indonesia, Asiamoney Version

Director of Information Technology Bank Mandiri Timothy Utama poses after receiving an award from Asiamoney. (Photo: Doc. Bank Mandiri)

JAKARTA - PT Bank Mandiri Tbk. said that he had just received an award as the Best Digital Bank in Indonesia or Indonesia Best Digital Bank 2021 at the Asiamoney Best Bank Awards 2021.

Director of Information Technology Bank Mandiri Timothy Utama said this achievement is an achievement for all the company's efforts to provide the best service for customers.

"Our success shows excellent financial performance and the development of innovative digital services and infrastructure to facilitate services and meet customers' financial needs," he said in a press statement, Friday, October 8.

According to Timothy, the award received is also a form of appreciation for the company's virtual applications, namely the Livin' by Mandiri App and the Kopra Digital Super Platform.

Timothy said if the service is able to provide comprehensive digital banking solutions, both for retail customers and corporate businesses, through the use of Bank Mandiri's digital infrastructure that is interconnected with the digital business ecosystem.

"Our application carries the branch concept so that the features offered are complete and best in class, including the integration of subsidiary services," he added.

Meanwhile, the Kopra Digital Super Platform is claimed to present all the needs of business actors in the wholesale segment as well as their ecosystem from upstream to downstream. Thus, continued Timothy, the presence of the two super apps, namely Livin' by Mandiri and Kopra, allows customers, debtors to business actors to be interconnected with banking services.

"We believe that Bank Mandiri's digital services are able to help customers continue to grow and advance through transactional convenience in an interconnected digital ecosystem," he said.

For information, the bank with the stock code BMRI is targeting to double the number of mobile banking users by the end of 2021 compared to last year. Currently, the number of mobile banking users has reached more than 8 million registered users. On the other hand, the number of wholesale service users has reached more than 500,000 users.