JAKARTA - PT Bank Mandiri (Persero) Tbk adjusted service hours and branch office operations following the government's policy regarding the Implementation of Emergency Community Activity Restrictions (PPKM) to curb the rate of addition of COVID-19 cases.
Bank Mandiri adjusted branch service hours to 09.00-15.00 local time from 08.00-15.00. This policy has been implemented since June 28, 2021, following an increase in COVID-19 cases in several parts of Indonesia.
Bank Mandiri Corporate Secretary Rudi Asaturridha said all banking services were still available to customers, with the implementation of strict health protocols.
"We continue to pay attention to all developments in the COVID-19 case. Bank Mandiri is committed to continuing to prioritize the health and safety of customers, employees, and families in order to maintain business and operational continuity," said Rudi, quoted from Antara, Friday, July 2.
In addition, following the Emergency PPKM policy issued by President Joko Widodo, Bank Mandiri as of Monday 5 July will operate a network of branch offices throughout Indonesia by following PPKM provisions and adapting to the conditions of each region.
Operational transfers will also be carried out at branch offices, especially in Java and Bali as well as branches located close to each other so that the customer's banking service needs are still met.
Bank Mandiri also hopes that customers can take advantage of Bank Mandiri's electronic channels for transactions using the Livin' by Mandiri service.
"Customers can also open savings anywhere without having to go to a branch office or meet with banking staff by accessing join.bankmandiri.co.id," said Rudi.
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