JAKARTA - PT Kereta Api Indonesia (Persero) or KAI recorded the 2026 Lebaran Transportation as the period with the highest achievement in the last five years. During March 11 to April 1, 2026, KAI-managed long-distance and local train services served a total of 5,087,458 customers.
This achievement surpassed the same period in previous years, namely 4,707,628 customers in 2025, 4,398,125 customers in 2024, 3,841,954 customers in 2023, and 4,388,034 customers in 2022.
KAI Corporate Communication Vice President Anne Purba said that the high mobility of the community during this year's Lebaran can be served well through operational readiness across the line.
"This year's Lebaran transportation recorded the highest achievement in the last five years. High customer movement can be served well through the readiness of facilities, infrastructure, and maintained coordination," Anne said in an official statement, Sunday, April 5.
In terms of daily operations, the volume of long-distance train customers also recorded a significant record. On a number of dates, the daily occupancy rate is consistently above 140 percent, reflecting the high mobility of the community during the Lebaran Transportation period.
On March 22, 2026, 242,808 customers were recorded with an occupancy of 150.7 percent. A day later, March 23, 2026 reached 247,019 customers or 154.1 percent. The highest peak occurred on March 24, 2026 with 250,650 customers or 153.4 percent.
Meanwhile, on March 25, 230,822 customers or 141.2 percent, and on March 29, 229,260 customers or 140.3 percent.
Occupancy above 100 percent is a characteristic of long-distance train operations, where one seat can be used by more than one customer in one trip through the mechanism of going up and down at the station in between. This pattern keeps the service capacity optimal in the midst of high travel demand.
On the longest relationship service, the Blambangan Express train recorded the highest occupancy. For the Ketapang-Pasar Senen relationship, this train serves 17,999 customers with an occupancy of 208 percent, while the opposite relationship serves 17,238 customers with an occupancy of 199 percent.
On-time performance (OTP) of passenger train arrivals reached 98.86 percent, up from the previous Lebaran period of 97.23 percent. Meanwhile, the OTP for departures reached 99.80 percent, up from 99.69 percent.
This achievement was also followed by all KAI Group services which recorded the highest performance during the 2026 Lebaran Transportation period. KAI Commuter served 24,500,604 customers, an increase from 22,173,724 customers in the previous period. KAI Airport served 496,766 customers, up from 480,806 customers.
In addition, the Panoramic and Tourist Train services serve 28,185 customers, an increase from 20,229 customers in the previous period. Whoosh recorded 347,738 customers, the highest achievement since it started operating in October 2023.
LRT Jabodebek serves 1,655,011 customers, an increase from 1,222,825 customers during the previous Lebaran. Meanwhile, the Makassar-Parepare train serves 20,842 customers, up from 18,618 customers and is the highest achievement since it began operating.
"Thank you for the community's increasing trust in KAI Group services during this Lebaran Transportation. We will continue to evaluate and improve so that services remain safe, comfortable, and on time on every trip," concluded Anne.
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