JAKARTA - The Chief Executive of the Financial Services, Education, and Consumer Protection Conduct Supervisory Authority of the Financial Services Authority (OJK) Friderica Widyasari Dewi stated that 127,047 accounts had been blocked due to fraud or scams with a total loss of Rp9 trillion.
"So far, IASC (Indonesia Anti Scam Center) has been a platform to support the national commitment in eradicating scams, where the number of accounts that have been blocked from public complaints is as many as 127,047 accounts," he said, quoting Antara.
In detail, IASC has received 411,055 reports consisting of 218,665 reports submitted by victims through financial institutions (banks, payment system providers) which were then entered into the IASC system, while 192,390 reports were directly reported by victims into the IASC system.
The number of accounts reported was 681,890 and the number of accounts blocked was 127,047.
So far, the total loss of funds that has been reported is IDR 9 trillion and the total funds of victims that have been blocked is IDR 402.5 billion.
Furthermore, the number of related financial services business actors (PUJK) reported was as many as 193 PJK.
"IASC will continue to increase its capacity to accelerate the handling of fraud cases in the financial sector," he said.
In order to enforce consumer protection provisions, during the 2025 period, OJK has provided 175 written warnings to 144 PUJKs, 40 written instructions to 40 PUJKs, and 43 fines to 40 PUJKs.
In addition, in the period from January 1 to December 14, 2025, there were 177 PUJKs that made consumer compensation with a total loss of IDR 82.46 billion, 3,281 US dollars, and 27,365 Singapore dollars.
Regarding the enforcement of provisions regarding the obligation to submit self-assessment reports in 2024 and 2025, OJK has imposed 6 administrative sanctions in the form of written warnings and 26 administrative sanctions in the form of fines of IDR 612.15 million consisting of administrative sanctions for late reporting, failure to submit a report, and failure to submit a report after being declared not to submit it.
His party emphasized that PUJK who did not submit a report was still required to submit a self-assessment report in accordance with the provisions of OJK Regulation (POJK) Number 22 of 2023 concerning Consumer and Community Protection in the Financial Services Sector.
Regarding the supervision of PUJK's market conduct, OJK is said to have enforced the provisions in the form of administrative sanctions based on direct/indirect supervision results.
From January 1 to December 31, 2025, OJK has imposed 19 administrative sanctions in the form of written warnings and 19 administrative sanctions in the form of fines amounting to IDR 3.82 billion for violations of consumer protection provisions in the provision of information in advertisements, billing officers, and insurance claims.
"To prevent the recurrence of similar violations, OJK also issued an order to take certain actions including removing advertisements that do not comply with the provisions, adjusting policies, and paying consumer claims as a result of direct/indirect supervision in order to educate PUJK to always comply with consumer protection-related provisions and society," said Kiki.
Regarding the obligation to submit reports related to financial literacy and inclusion activities as stipulated in POJK 22/2023, he continued, OJK has enforced the provisions on the obligation to submit reports on financial literacy and inclusion.
Starting from the imposition of administrative sanctions for the delay and/or failure to submit the report on the realization of literacy and inclusion in the second semester of 2024, the report on the literacy and inclusion plan for 2025, and the report on the realization of literacy and inclusion in the first semester of 2025.
"Until December 31, 2025, OJK has imposed 111 administrative sanctions consisting of 21 administrative sanctions in the form of written warnings and 90 administrative sanctions in the form of fines amounting to IDR 6.1 billion," he said.
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