Modern Retail In Developed Countries Start To Be Left By Customers, What About Indonesia?

Modern retail (Photo: unsplash)

JAKARTA - Head of the Trade Policy Agency of the Ministry of Trade (Kemendag), Kasan Muhri, said modern retailers in developed countries have begun to be abandoned by customers. Including those in large shopping centers.

"I read even before COVID-19 and after COVID-19, modern retail phenomena in retailers in the big building began to be abandoned," Kasan said at the Gambir Trade Talk event, Wednesday, August 14.

"In these developed countries have begun to be abandoned, we read some news," he continued.

Even so, Kasan said that the febomena did not happen in Indonesia. Because, according to him, the lifestyle of shopping in shopping centers or malls is still quite large.

Modern retail phenomena in the retailers in the big building began to be abandoned. Maybe only in a few countries including Indonesia, the mall lifestyle phenomenon is still large," he said.

On the other hand, Kasan said modern retail is undergoing a transformation from the COVID-19 pandemic to post-pandemic. He said retail shops are rarely visited during the pandemic, then switch to digital because people prefer to buy necessities online or online.

"During COVID-19, from 2020 to 2022, the notes I experienced, online did replace it, but the portion was not as significant as a whole," said Kasan.

Even so, Kasan said that online transactions could not be said to replace the overall sales portion in physical stores.

"This means that online transactions, including in modern retail, are less than the whole of the economic sector, where this is trade, especially in retail," he said.