YOGYAKARTA - ATM users often forget to pay attention to their usage until their ATMs are blocked. When experiencing this, of course, customers will be confused and panicked because they cannot make transactions, such as transfers or taking money. So how to activate blocked ATMs?
There are several reasons why your ATM is blocked or frozen by the bank. It could be because the validity period has run out or the wrong use. When the ATM is blocked, access to electronic banking accounts and services cannot be done.
For those of you who experience blocked ATMs, you should immediately take care of them with the bank. There is no need to panic excessively, because there are several ways to reopen blocked ATMs. In addition, you also need to know the cause of the blocked ATM, so you don't experience it again in the future.
ATMs can be frozen or blocked by banks (credit card providers) for various reasons. Apart from the fact that the expired date has passed, banks usually block their customers' ATMs if they find suspicious activities and are indicated to have been misused.
The time limit for blocking ATMs can vary depending on the policies of each bank or credit card provider. Here are some of the causes of blocked ATMs that you must know:
If you enter the PIN 3 times in a row, then your ATM will be blocked by the bank. After conducting 3 PIN attempts and failing, your card will be locked.
ATMs can also be blocked if the expired date or validity period has expired. The expired date limit for ATM cards is 5 years.
The bank will also block ATM cards and detect suspicious activity in your account. The reason is to avoid potential misuse of your ATM card or account by irresponsible people.
Blocked ATMs can also occur if your card is stolen or lost. Generally, the bank will freeze your ATM card to prevent potential abuse.
The bank will also freeze or block insufficient ATM cards. If the balance is insufficient for transactions, the ATM may refuse to be used by transactions.
Another cause of blocked ATMs is technical problems. For example, problems with ATM machines or bank systems that can make ATMs not working for a while.
There are several steps that you can take to take care of blocked ATMs so that they can reopen. How to activate blocked ATMs can be done by contacting customer service or coming directly to the nearest bank office.
For those of you who are busy or don't have time to go to the bank, you can take care of a blocked ATM via a phone call. You should immediately contact the customer service or the bank call center of your card provider.
Tell customer service if your ATM is blocked. The bank will usually directly verify the data, such as asking for the location, nominal balance, and transaction activity or the last cash withdrawal date. CS will usually also ask for other information to ensure that you are the owner of the ATM.
The following are steps to take care of blocked ATMs through customer service:
You can also take care of blocked ATMs by going directly to the nearest bank office. It could be that when you consult a customer service, sometimes CS can't solve your problems directly.
So if possible, you should come to the bank office to take care of your blocked ATM. Here are the steps to reactivate the blocked ATM by coming to the bank:
That's how to activate a blocked ATM via customer service or come directly to the bank. You also need to ask the bank how long your ATM will last to be blocked. Also read what a passive account is deactivated by the bank.
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