OJK Advises The Community To Be Alert To Crimes Skimming, Phishing, And Soceng

Photo: Doc. Antara

JAKARTA - Head of the Department of Consumer Protection of the Financial Services Authority (OJK) Agus Fajri Zam reminded the public to always be aware of crimes such as skimming, phishing, social engineering, and burglary accounts.

"Physing, skimming (and other) activities need to be informed to consumers not to accept (messages) whatsapp, incoming calls or emails and immediately react to following the wishes of the sender," Agus said in a media briefing entitled "Optimizing the Consumer Protection of the Financial Services Sector by OJK" in Jakarta, quoted from Antara, Tuesday, December 26.

On this occasion, he said that there were several locations in Indonesia that were the centers of operations for these crimes.

He gave an example that there are regions that are the centers for carrying out phishing activities, namely in Tulung Selapan District, Ogan Komering Ilir Regency, South Sumatra Province.

"For example, in the Tulung Selapan area, South Sumatra, there are places where phishing, skimming activities are central," said Agus.

In addition, he mentioned that currently the Province of the Special Region of Yogyakarta (DIY) is also a new location for hackers to carry out these crimes.

"Now there is also a new area, Jogja (Yogyakarta) which is the center of hackers, it has begun to develop. So what makes this detrimental programming has started to emerge," said Agus.

He conveyed that the public as consumers of financial services, starting from banking, financial technology (fintech), financing services, insurance, to stock markets, should be aware of these various modes of crime.

He said that the OJK had received various complaints from consumers related to skimming, phishing, social engineering (sustainers) crimes to account breaches throughout 2022.

OJK has received 14,088 complaints through the Consumer Protection Portal Application (APPK) during the period January 1, 2022 to December 16, 2022.

A total of 7,104 complaints regarding the banking sector, 6,896 regarding the Non Bank Financial Industry (IKNB) sector, and 88 complaints regarding the capital market sector.