From The Reschedule To Refund, The Ministry Of Transportation Ensures There Is Compensation Handling Of Aviation Services Users During The G20 Summit

Minister of Transportation Budi Karya Sumadi when welcoming one of the delegates of the G20 Bali Summit. (Photo: Doc. Ministry of Transportation)

JAKARTA Regulation of VVIP and regular (domestic and international) flights at Ngurah Rai Airport, Bali, until Monday, November 14, runs smoothly in the midst of the G20 Summit.

"Last Monday, is the highest peak for the arrival of VVIP aircraft, both state and international regular. However, both VVIP and regular flight arrangements can still run well," said Transportation Ministry Spokesperson Adita Irawati in a written statement, Tuesday, November 15.

Adita added that regular flights, both domestic and international at Ngurah Rai Airport, were running relatively smoothly according to the predetermined flight slot.

The timeliness rate or On Time Performance (OTP) for domestic flights reached 68.78 percent. We have coordinated intensively with airport and airline managers to prepare for handling flight service users, such as providing delay compensation, requests for schedule changes (rescheduling), to handling aircraft ticket refunds," he said.

Based on data from the Directorate of Air Transportation of the Directorate General of Civil Aviation, as many as 31 VVIP aircraft and support groups arrived at Ngurah Rai Airport from morning to night yesterday.

The arrivals included Turkish President Recep Tayyip Erdogan's plane at 11.46 WITA, President of the People's Republic of China (RRT) Xi Jinping's plane at 15.01 WITA, Canadian Prime Minister Justin Trudeau's plane at 15.24 WITA, French President Emmanuel Macron's plane at 16.02 WITA, and Singaporean Prime Minister Lee Hsien Loong's plane at 23.30 WITA, which became the last VVIP aircraft to land on Monday.

Minister of Transportation Budi Karya Sumadi is known to have welcomed the arrival of a number of state guests, including Brazilian Foreign Minister Carlos Alberto Franco Fran hoca, Cambodian Prime Minister, Hun Sen, Italian Prime Minister, Ms. Giorgia Meloni, and Suriname Foreign Minister, Albert E. Ramdi.

For today, it was reported that there were a number of VVIP aircraft arrivals and other state guests, namely the President of the World Bank, David Malpass at 00.34 WITA, FIFA President, Gianni Infantino at 05.06 WITA, and the Crown Prince or Prime Minister of the Kingdom of Saudi Arabia, Mohammed bin Salman at 06.59 WITA.

For your information, on Monday, November 14, 130 domestic regular flights are available with a capacity of 21,817 seats or 57 percent of the normal period (230 slots with a capacity of 39,221 seats).

Meanwhile, for international flights, there are 122 slots with a capacity of 39,588 seats or 77 percent of the normal period (159 slots with a capacity of 38,040 seats).