JAKARTA - Musician Ari Lasso can now breathe a sigh of relief because the Lion Air management responded to his complaint.
After venting that Batik Air flights on the Singapore-Jakarta route, the former Dewa 19 vocalist got a replacement ticket from Batik Air.
"Hello friends, Batik Air, thank you for the reaction, I passed several friends in this state institution. Thank you for changing the tickets," said Ari in his upload, Thursday, October 20.
Not wanting the same incident to happen again, Ari decided to go to the airport two hours before flight time.
"Now our plane at 9 o'clock at the airport at 7 o'clock is already around the trauma gate for yesterday's incident. But I think we have some things to talk about to be improved by Batik Air," explained Ari.
Even though he arrived early, Ari revealed that he was refused to enter because it was still too early.
"Hello friends, my Batik is already in front of the A17 gate, it's refused to enter, it's too soon and get out of here first. We are confused, come quickly wrong, still wrong, what's wrong with us later," continued Ari.
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Previously, Ari Lasso expressed his disappointment with Lion Air's management after being left by Batik Air on the Singapore-Jakarta route on Wednesday, October 19.
In the video uploaded to his Instagram account, Ari Lasso explained the chronology. While showing the ticket, Ari told me that he bought a business class ticket with a round-trip route (PP).
Dalam tiket pesawat tertulis bahwa Ari Lasso akan berangkat pada pukul 17.35 dari Singapura ke Indonesia. Namun ia mendapat notasi pergantian jam terbang.
"When I was in front of the gate I entered the gate, the gate was changed. When I went to the gate I was told 'it's not your flight'. Then I moved to the other gate (called) 'Your flight is already fly'," he added.
He also said that he suffered a loss. He had to buy new tickets for three people, additional hotel fees, and himself who had to appear the next day in Surabaya.
"Please pay attention, please help me, I'm just an ordinary small person, but now I have a big loss, I have to buy three tickets, I have to buy another hotel (message) and the most important thing is that tomorrow I have to go to Surabaya for a gig. Friends, please tag Batik Air to improve its performance. I support this is a fair criticism from me. And I am a person who has never left the plane for life. Thank you!," he concluded.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
