Happy News For Customers Of Bank DKI, Withdraw Cash Without Cards Now Can Be At BCA ATMs

Illustration (Photo: Doc. Antara)

JAKARTA - PT Bank Central Asia Tbk (BCA) is collaborating with PT Bank DKI in order to utilize the BCA cash deposit and cash recycling machine (CRM) network to meet the needs of cash withdrawal deposits without a Bank DKI customer card.

With this collaboration, Bank DKI customers can make deposits and withdraw cash without a card on the BCA ATM network anywhere in the near future.

The collaboration was marked by a signing ceremony by the Director of BCA Santoso and the Director of Technology & Operations of Bank DKI Amirul Wicaksono, in Jakarta, Monday, September 26.

Santoso said the need for cash deposits and cardless withdrawals on the ATM network was still relatively high because not all transactions were carried out digitally. In addition to providing services to BCA customers, the BCA ATM network can also be utilized by other banks or financial institutions in accordance with the availability of features, services, and needs.

"We welcome this collaboration as part of efforts to provide the best service, not only for BCA customers, but also customers from other banks, such as Bank DKI. With this collaboration, Bank DKI customers can take advantage of 16,839 BCA ATM networks spread throughout the archipelago to make cash deposits and withdrawals in accordance with applicable regulations," Santoso said in a written statement, Tuesday, September 27.

Santoso added that the collaboration between BCA and Bank DKI is one of the embodiments of the interbank service ecosystem as needed by each party.

By complementing each other, both BCA and Bank DKI receive benefits from operational effectiveness as well as offering the best service options to each customer.

As is known, BCA has two types of ATMs, namely ATMs Pull Cash and Multi-function ATMs.

In accordance with the type, cash deposit services without a card can only be carried out at multifunctional types of ATMs, while cardless cash withdrawal services can be carried out through Cash and Multi-function ATMs.

ATM deposits and cash withdrawals can receive a nomination of Rp100,000 and Rp50,000 denominations, with a maximum deposit of 100 sheets.

With cash deposit services, automatic customer balances will be immediately effective.

Meanwhile, Bank DKI's Director of Technology & Operations, Amirul Wicaksono expressed his gratitude and appreciation for the collaboration between Bank DKI and BCA in utilizing the BCA Pull Post ATM network to meet the needs of cash withdrawal deposits without a Bank DKI customer card.

Through mobile cash services, in the near future Bank DKI customers can make withdrawal transactions and deposit cash without using an ATM card through the JakOne Mobile application. The implementation of the mobile cash digital service through the JakOne Mobile Bank DKI application is also a manifestation of the digital transformation currently being carried out by Bank DKI. This is our adaptive step (Bank DKI) in meeting the needs and changing behavior patterns of customers who are increasingly moving towards digital," he said.

Amirul also invited the public to be able to transact using the JakOne Mobile super app, which is now present in its latest version, as an effort by Bank DKI in presenting digital banking solutions for customers.

With the latest version of JakOne Mobile which is more intuitive and the UI/UX display features are more attractive.

Customers of Bank DKI are expected to experience more personal, mobile and reliable transactions ranging from opening savings accounts online anywhere and anytime, paying various online bills and shopping, QRIS transactions, interbank transfers, top up electronic money, giving/donating to others to opening online deposits.

For cash deposit and cardless withdrawal needs on the BCA ATM network, Bank DKI customers must request (request) through the JakOne Mobile Bank DKI application.

From this request, Bank DKI customers will receive identification numbers and transaction codes.

Bank DKI customers are required to input the identification number and transaction code at the BCA ATM, before finally being able to use the deposit service and cardless cash withdrawal at the CRM.