JAKARTA - The Financial Services Authority (OJK) has opened a complaint post for victims of online loans (pinjol).

The command post, named Warung Bepada Online, also cooperates with the Ministry of Cooperatives and SMEs and Bareskrim.

"We have opened a Pinjol Alert Warung to accommodate all public complaints, especially in Jakarta related to illegal loans," said Tongam Investment Alert Task Force (SWI) Head in Jakarta, Friday, September 16.

Regarding the complaint time, the Pinjol Alert Warung located at The Gade Coffee and Gold, Kebon Sirih, Central Jakarta, is open every Friday in the second and fourth weeks at 09.00-11.00 WIB.

Not only in Jakarta, Tongam continued, currently there are 45 Regional SWI Work Teams that have coordinated with 12 Ministries and Institutions in order to take preventive measures and handle alleged unlawful acts in the field of community fundraising and investment management.

"We hope that all the Task Force teams in the future will take action like what we did in Jakarta, which opens a Pinjol Alert Warung, so that it will be easier for our society to complain about problems that occur due to illegal borrowing," Tongan added.

For those who want to make a complaint, Tongam added, the borrowed victim only needs to bring screenshots of illegal loan proof of intimidation.

In addition to forming a complaint post, currently OJK has also collaborated with public transportation such as KRL to provide education through public service advertisements.

Just so you know, until August 2022 SWI has stopped 426 illegal lending entities, including 5 illegal pawns and 71 illegal investments. SWI noted that the number of illegal loans has decreased since 2019, which amounted to 1,493 illegal loans, then in 2020 1,026 illegal loans were stopped, and in 2021 there were 811 illegal loans.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)