In Collaboration With Amazon Web Services And Telkomsigm, Bank DKI Strengthens Digital Service Transformation

Photo: Doc. Bank DKI

JAKARTA - Strengthening digital services and ecosystems, Bank DKI cooperates with PT Amazon Web Services Indonesia (AWS Indonesia) and PT Sigma Cipta Caraka (Telkomsigma) regarding the use of cloud computing technology. This was conveyed by the Director of Technology and Operations of Bank DKI, Amirul Wicaksono, after the signing of the Memorandum of Understanding (MoU) related to the cooperation in Jakarta, Tuesday, September 6. Amirul said, in the midst of the development of the digital era, we (Bank DKI) strive to consistently provide digital banking services that can provide convenience and convenience in transacting with customers. "For this reason, we are accelerating the digital transformation process of Bank DKI with the support of AWS Indonesia and Telkomsigma," said Amirul. Bank DKI's digitalization efforts will be supported by AWS Indonesia through its solution archive and the development of IT human resources at Bank DKI to improve its ability to operate cloud computing-based services. Thus, Bank DKI IT HR will receive a number of training and enablement by Amazone Web Services in order to increase capabilities and competencies regarding cloud computing. Meanwhile, Telkomsigm as a local partner providing digital transformation, in this case, has agreed to strengthen Bank DKI's modernization and digitalization journey through cloud-based infrastructure in line with Bank DKI's digital transformation roadmap. The following collaboration also contained a Telkomsigm agreement to utilize banking products and services from Bank DKI. Amirul added that the use of cloud computing will encourage Bank DKI to continue to innovate to provide services that focus on customer needs quickly and adaptively following the latest technological trends. "Cloud will be the backbone of future infrastructure to realize digital banking services with JakOne Mobile super apps and JakOne Pay electronic money for fast, secure, easy and reliable digital transaction services," said Amirul. Telkomsigam's Business & Sales Director, Tanto Suratno said, this collaboration confirms Telkomsigm's commitment to continue to be present as a digitalization partner for the banking sector through cloud-based infrastructure support, which in this case we created for Bank DKI starting from a cloud IAS service, and will be developed to Paas-based cloud, and SaaS. Meanwhile, the Country Manager of Amazon Web Services Indonesia, Gunawan Susanto, also said that his party will plan to create a creative value. "This collaboration is a form of our commitment to continue to contribute in Indonesia through the capacity of AWS Partner ecosystem to build a cloud system. Especially at Bank DKI, we hope to provide benefits that encourage the scalability of Bank DKI so that it can modernize its business," said Gunawan. As is known, Bank DKI is actively carrying out digital innovation as a foundation for future growth by digitizing which is considered an enabler for the company's business transformation, from saving banks to transaction banks (customer centerric), which provides solutions to customer needs. The series of processes/milestone digitalization of Bank DKI has indeed started since 2007 where at that time, Bank DKI launched JakCard as a prepaid smart card (prepaid smart card) which is used as a means of payment for various transactions at merchants who have collaborated with Bank DKI including e-tickets for various integrated public transportation modes in DKI Jakarta. Now, Bank DKI is increasingly adaptive to meeting customer needs that demand ease of service through digital service transformation. Through JakOne Mobile's super app, Bank DKI presents digital banking solutions for users to create a more personal, mobile and reliable transaction experience ranging from opening savings accounts online anywhere and anytime, paying various online bills and shopping, transactions QRIS, top up electronic money, to giving/donating to others to securing emergency funds through opening deposits. Equipped with JakOne Pay electronic money, customers who use mobile banking JakOne Mobile can easily transact to make payments via QRIS with the choice of source of funds (source of funds) savings accounts, or electronic money. As for the second quarter of 2022, users of the JakOne Mobile application have reached 1.7 million users with a nominal number of transactions reaching Rp9.1 trillion, and the transaction volume reached 10.8 million transactions, followed by QRIS transactions which grew 742 percent (yoy).