JAKARTA - PT Bank Central Asia Tbk (BCA) emphasizes that BCA Solitaire and Prioritas can only be obtained through an invitation or invitation from BCA through an official letter sent directly to customers with applicable terms and conditions.
As is known, fraud on behalf of Bank Central Asia (BCA) has recently appeared on various social media platforms, WhatsApp and fake accounts. The mode used is related to the offer of an upgrade program to become a BCA Solitaire and Prioritas customer.
EVP Individual Customer Business Development BCA Andrianus Wagimin explained that if there are other parties who offer upgrade services to become BCA Solitaire and Prioritas customers through social media such as Instagram, Facebook or WhatsApp, it is confirmed that it is a fraud.
"Because the basic principle is that membership is based on invitation. Not promotions or upgrades," he said at a media gathering at the Hotel Indonesia Kempinski, Jakarta, Monday, June 13.
The fraudulent mode by offering an upgrade program to become a BCA Solitaire and Prioritas customer on social media, said Andri, was due to high customer interest in the offer.
"Nowadays, there are many customers outside of membership who really want to become (membership) because maybe they can get real examples of membership customers benefiting from making transactions easier, banking benefits, benefits from the lifestyle they use every day," he explained.
For example, the offer is a low requirement for a minimum savings of IDR 10 million that regular BCA customers must have to increase their savings to Priority or Solitaire.
In fact, said Andri, BCA's internal process to invite customers to become Solitaires and Priorities is not that easy. In fact, to make a promo and so on there are tiered and very careful. That is, it is not as easy as in social media ads. Not just funds.
"Currently, there are only 180 service rooms for BCA Prioritas and Solitaire membership. We consider the capacity and whether it's strong or not, BCA can accommodate a lot of people. If we are aggressive, well, it's like a flood. keep the quality maintained and not sold out," he said.
Therefore, Andri, who explained that currently BCA will only focus on improving the quality of priority services, not the quantity. Regarding the prevalence of promotional fraud, BCA is also active in educating Prioritas and Solitaire customers so that they can share experiences with other customers so as not to be deceived.
"So far, we have also used branch friends to inform this. Hopefully our membership customers will also educate, we also proactively inform both branches, hopefully they will be more aware of this," he said.
If the customer finds a fraudulent mode in the form of upgrading to BCA Prioritas and Solitaire or other frauds, the customer can report to Halo BCA phone number 1500 888 without the prefix 021 or +62 and so on while the official WhatsApp BCA number is 0811500998 with a green tick.
Then, you can also go through BCA's official Instagram account only @GoodlifeBCA. Check all official BCA social media accounts at https://www.bca.co.id/en/about-bca/media-riset/Social-Media. The official BCA website is www.bca.co.id and the BCA Solitaire and Prioritas website is https://prioritas.bca.co.id/ and the BYC Apps application.
"If there's anything other than this, it's definitely fake," he said.
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