JAKARTA - Commission VI of the DPR urges the Commodity Futures Supervisory Agency (CoFTRA) to build a call center or complaint center so that people who are victims of trading robots can express their complaints.
Deputy Chairman of Commission VI of the DPR Martin Manurung gave a deadline for CoFTRA to provide a public complaint center, both on-site and online, not later than the next 30 days.
"Commission VI asked CoFTRA to build a public complaint center both on-site and online or a call center and to provide strict sanctions against fraud that occurred. Including the prohibition of direct selling or direct selling in the marketplace," said Martin in a Commission VI meeting with CoFTRA, Wednesday, May 24.
"Don't wait until we meet again with CoFTRA, we are still talking about the call center, (but) it's still not there," he continued.
Commission VI of the DPR also asked CoFTRA together with the Directorate General of Domestic Trade of the Ministry of Trade (Kemendag) to increase supervision and observation of new modes currently developing regarding investment offers with trading robots.
Martin added that his party also asked CoFTRA to strengthen digital trading regulations such as cryptocurrencies and investment in trading robots, which currently have a regulatory vacuum.
This includes educating the public.
"This is a complete regulation of crypto, which trading robots have not. How long does CoFTRA need (time for the rules)," he said.
On the same occasion, Acting Head of CoFTRA, Didid Noordiatmoko admitted that it took three months to strengthen regulations related to trading robots.
"We will make the rules. (We need) three months," said Didid.
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