JAKARTA - Sriwijaya Air and NAM Air have officially moved operations to Terminal 1A of Soekarno-Hatta International Airport starting today, April 12, 2022.
Sriwijaya Air CEO Capt Ardhana Sitompul said that the move was a form of the airline's support for the efforts made by Angkasa Pura II as the manager of Soekarno-Hatta International Airport to optimize the utilization of existing terminals.
"We hope that as the pandemic situation continues to improve, people's desire to use air transportation will increase, plus we will enter the peak season of Eid in the next few weeks," Ardhana said in his official statement, Tuesday, April 12.
He further said that the operational shift of Sriwijaya Air and NAM Air will take effect from 00.00 WIB on Tuesday.
"This transfer information is very important for consumers to know so that there are no mistakes. The customer service team from Sriwijaya Air and NAM Air have also conveyed this information from a long time ago through various information channels owned such as social media, e-mail, SMS and telephone," he explained.
In addition, for the next few days, his party will provide officers who stand by at the old location in Terminal 2D to anticipate if there are still Sriwijaya Air and NAM Air passengers who do not know about this move.
Meanwhile, the CEO of NAM Air, Capt. Freeman Fang said that NAM Air also supports this move as a rebalancing program for the use of terminals at Soekarno-Hatta Airport.
For the convenience of our customers, we recommend doing online check-in via our website or the Sriwijaya Air Mobile application," he said.
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