JAKARTA - Continuing to provide transaction convenience to customers, Bank DKI presents Cardless Mobile Cash Withdrawal and CRM services at the Bank DKI service office at City Hall of DKI Jakarta Provincial Government, Monday 11 April.
Through the Mobile Cash service, customers can make cash withdrawal transactions without using an ATM card through the JakOne Mobile application. As for CRM, customers can now make withdrawals and deposit transactions without having to go to the service office.
The President Director of Bank DKI, Fidri Arnaldy said that the Mobile Cash and CRM digital services are also a manifestation of the digital transformation currently being carried out by Bank DKI. He also said that the two services were an adaptive step for Bank DKI to meet the needs and changing patterns of customer behavior.
All of these services can now be carried out through the New Flagship Branch at the Bank DKI Service Office at City Hall of the DKI Jakarta Provincial Government which was recently launched by the President Director of Bank DKI, Fidri Arnaldy and the Board of Directors of Bank DKI and witnessed directly by the Governor of DKI Jakarta, Anies Rasyid Baswedan, Head of the DKI Jakarta Regional Financial Management Agency, Edy Sumantri, Acting Head of BP BUMD DKI, Budi Purnama, Head of DKI Jakarta Satpol PP, Arifin.
The New Flagship Branch carries a modern, comfort & friendly concept to improve service quality to customers. This New Flagship Branch of Bank DKI is also designed to be friendly to customers with disabilities. Bank DKI provides comfortable lounges to serve disabled customers, as well as disabled-friendly toilets and other disabled facilities.
"This New Flagship Branch at City Hall of the DKI Jakarta Provincial Government will be a pilot. For the next stage, the New Flagship Branch will be carried out at Bank DKI service offices in 5 DKI Jakarta administrative city areas so that later more and more customers and prospective customers of Bank DKI will be able to enjoy the New Flagship. This branch," said Fidri.
At the City Hall Branch office, Bank DKI provides rental services for safe deposit boxes or safe deposit boxes which are specially designed in a strong and fire-resistant treasury room to maintain the safety of stored goods to provide a sense of security for customers.
In addition to the New Flagship Branch, in the future, Bank DKI will continue to innovate digital banking services such as JakOne Pay and JakSchool as an effort for Bank DKI to continue to strengthen digital banking services to various communities in DKI Jakarta and complement the JakOne Community Apps that are currently available.
Bank DKI will also launch JakOne Abank Mobile with the aim of encouraging the implementation of financial inclusion and expanding payment acceptance.
"The innovations in digital banking services that we carry out are based on Bank DKI's support for DKI Jakarta Provincial Government programs and provide solutions for banking needs for the community," said Fidri.
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