JAKARTA - Wednesday, March 2 afternoon, netizens were busy tweeting about an error in BCA's mobile banking service. This eventually became a trending topic on Twitter.
"BCA Mobile. i want to order food though, i need to transfer to my ovo, bca, please,” wrote a netizen with the account @geniuszeroo.
There were even netizens who compared the BCA mobile banking error with the incident during the Livin' by Mandiri application, which also had an error some time ago.
"Livin to BCA Mobile: Karma is watching you," wrote the account @unscheduletime.
BCA management also apologized for this incident. This was stated by Executive Vice President Secretariat & Corporate Communication of BCA Hera Haryn.
"In connection with the problems with several BCA banking services, we apologize for the inconvenience and problems that occurred. We can say that the recovery and repair process is currently being carried out. This process is carried out in order to provide more optimal banking services for customers," said Hera.
Hera also added that if a customer has problems or needs information, they can contact the HaloBCA contact center 1500888.
The contact center can also be contacted via the WA Halo BCA service 0811 1500 998, Twitter social media service @halobca, or webchat via www.bca.co.id.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
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