KAI Passengers Drop 8.51 Million People During 2021, The Pandemic Factor Is The Cause

Illustration (Photo: Doc. PT KAI)

JAKARTA - PT Kereta Api Indonesia (KAI) reports that throughout 2021 the company will serve 23.02 million passengers with strict health protocols. This number decreased by 27 percent or 8.51 million passengers compared to the 2020 period which was 31.51 million passengers.

"This is because, at the beginning of 2020, there were still no restrictions on community mobility and capacity for rail transportation," said KAI VP of Public Relations Joni Martinus in a statement quoted on Sunday, January 23.

In detail, Joni explained that 10.18 million of them are long-distance train (KA) customers. Then, another 12.83 million are local train customers.

Meanwhile, the peak volume of long-distance and local train transportation will occur in December 2021 with a total of 3.21 million customers per month. Meanwhile, the lowest volume occurred in August with 568,564 subscribers per month. On average, every month, KAI serves 1,918,560 customers per month.

Meanwhile, the overall performance of the KAI Group served a total of 149.85 million passengers in 2021. The book fell 19 percent compared to 2020, which was 185.72 passengers. For information, the KAI Group's passenger transportation services consist of long-distance trains, local trains, Jabodetabek KRL, Yogyakarta - Solo KRL, airport trains, tourist trains, and South Sumatra LRT.

"KAI expresses its gratitude for the trust of all the people who have used rail transportation during 2021," continued Joni.

He added that his party is strongly committed to continuing to provide the best service to all customers by presenting various innovations and service improvements.

"People don't need to worry about taking the train because KAI has always implemented health protocols for customers since the beginning of the pandemic. Prospective customers who do not have the requirements according to the provisions will be refused to board the train, he said.