JAKARTA - Residents have complained about repairing the TransJakarta route on Jalan Perintis Kemerdekaan, Kayu Putih Village, Pulogadung District, East Jakarta, because it causes noise until the evening.
Responding to the residents' complaints, the Head of Pulogadung Sub-district, Pulogadung Sub-district, Syafrudin Chandra, said residents could report the problem to the complaint provided.
"Complaints can be submitted to the complaint channel belonging to the DKI Regional Government. Currently, there is a 'door stop' table at DKI City Hall so that it is monitored directly by the related SKPD (regional work unit)," said Syafrudin Chandra, quoted from Antara, Wednesday, November 30.
Syafrudin added that residents can also submit reports to the complaint counter at the offices of Kelurahan, Subdistricts and mayors with operating hours from 08.00 to 11.00 WIB.
Previously, residents reported the repair of the TransJakarta lane on Jalan Perintis Kemerdekaan, through the Jakarta Kini (Jaki) application.
In the complaint with the number JK2211290360, it was explained that the residents complained about the repair of the TransJakarta lane because the work caused a noisy noise until the evening.
"The work on repairing the busway lane is very disturbing because it only started after 22.00 WIB. It really disturbs the residents' rest hours," wrote the reporter.
In his complaint, the reporter also said that he had been disturbed by two hours of rest. Even the noise made it difficult for the baby to sleep.
Based on photo documentation attached by the reporter to the Jaki application, the work on repairing the TransJakarta lane deployed one unit of heavy equipment and dump trucks.
"Please understand because there are babies who have trouble sleeping," said the reporter.
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