Check Out The Conditions For Ordering Long-distance Train Tickets Effective From Tomorrow

JAKARTA - PT KAI Daop 1 Jakarta again reminds prospective users who will order tickets for departures from Gambir Station, Pasar Senen, Bekasi, Cikampek and Karawang regarding the obligation to use a Population Identification Number (NIK). This rule goes into effect tomorrow, Tuesday, October 26.

Rules for the use of NIK are mandatory for both adult and child passengers. Meanwhile, foreign nationals (foreigners) are required to use the identity number in the passport.

Head of Public Relations of PT KAI Daop 1 Jakarta Eva Chairunisa in a written statement, Monday, October 25, explained, for customers who have registered in the KAI Access Membership program and customers who have reduced tariff rights but the identity number data still does not use the NIK, the customer is asked to immediately update the data so that the verification process runs smoothly.

"The data update process can be done through the Station Counter, KAI Access Application and Station Customer Service or KAI Contact Center via WhatsApp KAI121 at 08111-2111-121 starting October 15, 2021," he told reporters in a written statement.

In the Daop 1 area of Jakarta, the data update process at the counter can be carried out at a number of stations including Gambir, Pasar Senen, Jakarta, Bekasi City, Cikampek and Karawang.

The rules for using NIK and passports are useful for validating the vaccination status and Covid-19 examination of prospective customers. This is because KAI has integrated the PeduliLindung application with the KAI boarding system. Thus, vaccination data will be automatically verified during the boarding process.

Previously, this mandatory NIK rule had also begun to be applied to local train reservations and ticket purchases starting on August 31, 2021.

For users who have ordered tickets but canceled their departure because they cannot meet the health requirements, namely having a negative Covid 19 test result, the ticket fee will be refunded 100 percent.

For more information regarding the NIK rules on train services, customers can contact the Station Customer Service and KAI Contact Center via telephone at 121, WhatsApp KAI121 at 08111-2111-121, email cs@kai.id, or KAI121 social media.