Wanda Hamidah Meets With Prudential, No Solution Yet

JAKARTA - Wanda Hamidah finally met with Prudential's insurance representative who was said to have disappointed her. Wanda felt cheated because she could not disburse insurance funds according to the needs of the operation costs of the child who had an accident.

After 12 years of paying for insurance, it turns out that Wanda's child only received insurance costs of Rp. 10 million. His complaint then went viral and made netizens excited.

The insurance company and finally met. Through Instagram, Wanda revealed the chronology of their meeting.

"Well the meeting went well, I have met with Prudential," Wanda said during a live broadcast on Instagram quoted on Thursday, October 14.

Wanda revealed how the company responded. "Alhamdulillah, my complaints and disappointments have been properly recorded and Prudential has promised to review them again," said Wanda.

"Yesterday they only heard from one party, namely the agent, and today they have heard from my side verbally and chronologically. I have also sent an email explaining the chronology of my child's health," he continued.

Even so, the meeting between Wanda and the insurance company has not yet reached the end of the problem. But Wanda hopes to get a positive result and the best solution from the meeting.

"Hopefully there will be the best solution, I hope that my child will be able to operate, recover, recover and be able to carry out activities again, because I believe that as a customer it is his right, my child's right to get facilities, full and best recovery from Prudential, " said Wanda Hamidah.