How To Overcome Google Docs Can't Be Opened On A Laptop, Use The Following Steps
YOGYAKARTA - Google Docs is a web-based word processing software that can be used for free. This Google-owned service has been integrated directly with Google Drive storage. So, users can more easily access, edit, or start a new document anywhere and anytime.
Because of its convenience, Google Docs is getting more and more users during the pandemic. Usually used to send assignments at school, college, to work. Moreover, Google Docs also offers a collaboration feature -where several people can edit one file at the same time.
Behind the ease and sophistication of Google Docs, this does not mean that the platform is flawless. Not infrequently, users encounter obstacles. And one that is often faced is that Google Docs cannot be opened on a laptop.
To overcome this, the VOI team has summarized several steps you can take. So, you don't have to worry about this problem anymore.
Check Internet NetworkYou should note, Google Docs is a site-based software. This means that you can access this service by accessing the Google Docs site. It can be concluded that you need a stable internet connection to access this platform. An unstable and slow connection is often the cause of Google Docs not opening. Therefore, when you face this condition, immediately check the internet connection that is connected to your laptop or PC.
For Windows laptop users, you can follow these steps:
Open the Settings menu that appears when you click the Start icon Go to Network & Internet settings In the Status information window, make sure that your device is connected to the internet. If the device is connected but the problem still appears, try checking the speed and stability of your internet connection. Log Out then Log In Again to Your Google AccountThere could be a problem with your Google account authentication. So that makes Google Docs can not be opened. Usually, this problem is often experienced by users who access Google Docs via the Chrome browser application.
To solve this problem, you just need to log out and then log back in to your Google account. Here's how:
Open the Chrome start window. Then, click your profile icon located in the upper right corner Next, click the Sign Out menu Wait a few moments until your Google account is completely out of Chrome Then, Re-login using the same account Clear Cache and CookiesIt should be noted, Chrome saves user storage data. And using this cache, you can browse and access websites faster. But, on the other hand, cache files also often hinder the website loading process.
Therefore, it is important to delete this file every now and then. If you haven't done so before, follow these steps to clear Chrome cache files on a laptop:
Open the Chrome application Click the three dots icon located in the upper right corner Click the More Tools menu then click Clear Browsing Data In the Advanced settings section of the Clear Browsing Data menu, fill in the check boxes for the Cached images and files and Cookies and other site data menu boxes. Finally, click Clear Data buttonWell, those are some steps you can take when you face Google Docs can't be opened on a laptop. Hopefully the tutorial above can help you in your online activities, yes.