Get Complaints From Customers Because Proximity Sensor Problems, Xiaomi Changes Suppliers

JAKARTA - One of the annoying problems of a number of Xiaomi smartphones is the operation of the proximity sensor that doesn't work properly. The main task of this sensor is to turn off the touch screen during a voice call, once the ear is close to it.

This avoids accidental clicks and opening other applications during a call. In addition, the company finally heard what customers complained about the poor performance of the proximity sensor and believed that the problem was in the sensor itself.

Therefore citing Gizchina, Monday, August 23, Xiaomi has left Elliptic Labs, which supplies sensors for the company's latest models. Instead, Minghao Sensing will be selected as the supplier that will manufacture and supply sensors to Xiaomi.

However, it is not known how soon Xiaomi will start putting the proximity sensor from Minghao Sensing into its smartphones. Apart from replacing the sensor supplier itself, the company also intends to improve the software so that problems such as the malfunctioning operation of the proximity sensor are solved.

Others, amid the proximity sensor issue, Xiaomi managed to become a leader in other markets according to a report by International Data Corporation (IDC). It has revealed the statistics of the Russian smartphone market in the second quarter of this year.

According to reports, for the first time the first row is occupied by the giant Xiaomi from China. In the period from April to June inclusive, about 6.7 million smartphones were delivered to the Russian Federation. And generated US$2.1 billion, which is about two-thirds higher than last year's yield.

The average price of smartphones sold in the second quarter was $322. For comparison, the previous year this figure was 196 US dollars, and in the first quarter of this year 306 US dollars.

Xiaomi has occupied almost a third of the Russian market at 32.8 percent. South Korean giant Samsung, relegated to second place, controls 28.3 percent of the industry. Apple closed out the top three with 13.8 percent.

In the fourth row is the Pocophone brand which is a sub-brand of Xiaomi, with a yield of 4.9 percent. The fifth position is occupied by Realme with 4.8 percent. All other players in the Russian market together hold only 15.4 percent.

With these data showing, Russians especially prefer mid-range smartphones. But the expensive Apple iPhone 11, iPhone 12 Pro, and iPhone 12 Pro Max devices are also still in demand. In the push-button phone segment, this year's sales rose 13.4 percent to 1.6 million units.