Geely Auto Indonesia Clarifies Viral Geely EX5 Electric Car Can't Be Gassed
JAKARTA - Many on social media one of Geely's cars, the EX5, has a problem. From monitoring on the Instagram social media account @hujat_otomotif, the car can't be gassed. A warning appears 'system is damaged, drive carefully, and 'high voltage battery energy system'. It is stated in the short video that it is only a day after the handover. Responding to the above, Geely Auto Indonesia spoke up. Sales & Channel Development Director of Geely Auto Indonesia, Constantinus Herlijoso, stated that the company has learned about this and has coordinated with dealers and related teams. "After inspection, there is an internal component of the high voltage battery that has failed to read in the system," he said when contacted by VOI, Thursday, March 12.
He revealed that through the warranty claim procedure, the high voltage battery unit had been replaced as a whole, not just on the components that had problems. "Currently, the repair process has been completed and the vehicle can be used again normally," he said. "We also continue to strengthen the quality control process and coordination with the dealer network and technical partners so that similar cases do not occur again. We are committed to always maintaining the safety and comfort of consumers throughout the ownership of Geely," he added. So, the above problem has been resolved with the warranty claim procedure, the high voltage battery unit has been replaced as a whole, not just on the components that have problems.