Igloo Launches AI-Based Travel Insurance Recommendation Feature

JAKARTA - The direct-to-consumer (D2C) platform, igloo.co.id, announced the launch of a new feature designed to provide artificial intelligence (AI) based travel insurance recommendations.

With this new feature, customers can get recommendations from Travel AI Shield by answering three easy questions on Igloo.co.id, such as travel destinations, airlines, and whether insurance is required as a visa application requirement.

This feature ensures that tourists receive recommendations faster than before because they no longer need to compare insurance products one by one.

In addition to new features, Igloo also announced its latest collaboration with Blue Ribbon Bags, which will provide protection for lost luggage when traveling, both domestically and internationally.

With prices starting at IDR 32,000, this service available as an add-on feature on igloo.co.id will help track and recover lost checked baggage, covering all airlines and routes globally.

Blue Ribbon Bags services include active baggage tracking for 96 hours, with monitoring and acceleration of the return of delayed baggage since the plane landed. In addition, there is a guarantee of compensation without requiring proof of receipt if the baggage is not returned within 96 hours.

"With the integration of AI Shield and Blue Ribbon Baggage in travel insurance, Igloo introduces a new, smarter and easier approach to help customers get the protection that best suits their lifestyle and needs," said Delta Andreansyah, Head of D2C Igloo Indonesia.

The development of AI solutions for travel and automotive insurance is part of Igloo's larger strategy to go beyond traditional AI use and place AI at the core of business operations, strategy, and corporate value creation.