Business Actors Must Know, Here's How To Use The Quick Reply Feature On WhatsApp Business

JAKARTA - If you have a business, WhatsApp Business provides a Quick Replies feature that allows you to send messages that are often used with just one shortcut.

This feature really helps speed up responses to customers, including messages containing media such as images and videos. Users can save up to 50 quick replies.

To set a quick reply on WhatsApp Business, follow the following steps:

WhatsApp Business automatically makes some quick replies based on business profiles, such as operating hours, addresses, and store information.

To view and use default replies, you only need to open one of the chats, tap the message column, then type the skew line (/), or open chat > tap Attach > Quick Reply.

However, If there is a quick reply that is irrelevant, users can delete it very easily, here's how: