BRI Life Encourages Insurance Literacy, Claims IDR 2.85 Trillion Has Been Paid

JAKARTA - PT Asuransi BRI Life affirms its commitment to providing optimal protection to customers. By the end of July 2025, BRI Life has paid insurance claims and benefits of IDR 2.85 trillion with a claim ratio of 57%.

Despite paying large claims, BRI Life still maintains strong solvency so that it can continue to be a trusted life insurance company and the main choice of Indonesian society.

BRI Life always ensures that the rights of customers are fulfilled through the payment of legitimate claims in accordance with the provisions of the applicable policies and regulations. We uphold the principles of prudence, transparency, and compliance with statutory regulations," said Aris Hartanto, President Director of BRI Life.

In each claim payment process, BRI Life applies strict standard operating procedures (SOP) and is guided by the Financial Services Authority (OJK) regulations. This step is proof of the company's responsibility in maintaining accuracy, accountability, and service quality.

In addition to focusing on claim payments, BRI Life is also active in insurance education and literacy. The company consistently provides socialization about the importance of life protection, so that people better understand the benefits of insurance as a support for family finances when facing health risks, accidents, or deaths.

Aris emphasized that compliance with regulations is not just an obligation, but is the basis for building customer confidence.

"With consistency in providing the best service, we hope to increase customer satisfaction while at the same time encouraging public awareness of the importance of life protection for the future of their families," concluded Aris.