80 Train Trips Canceled And 42 Turns, KAI President Director: We Apologize

JAKARTA - PT Kereta Api Indonesia (Persero) or KAI apologized to all customers affected by the drop in the Argo Bromo Anggrek Api (KA) in Subang, West Java.

KAI President Director, Didiek Hartantyo, said the drop in the train had an impact on 80 train trips which were canceled for the departure period 1 to August 2025. Also, 42 other trips were diverted through Purwokerto-Kroya-Bandung.

"We are fully aware that this incident has a major impact on the travel plans of many customers. We apologize for the inconvenience that has occurred and are grateful for the patience and understanding that has been given," Didiek said at a press conference at Gambir Station, Jakarta, Sunday, August 3.

Didiek said that his party had deployed more than 200 technical personnel and management teams to evacuate, repair lanes, and engineer operating patterns to minimize impact on customers.

Didiek said after the incident occurred at around 15.47 WIB on Friday, August 1, 2025, the evacuation was immediately carried out and completed at 07.00 WIB on Saturday, August 2. Then continued with the repair of the lane and at 10.57 WIB it was able to be passed again.

"Repairs and normalization of infrastructure were made. So there is approximately a length of about 1 km which is greatly affected, then there are about 5 km, there are already signs of indications of a track that is also affected," he said.

Didiek stated that after the repair, the route was first passed by the Argo Lawu train with a limited speed of only 20 km per hour. However, as of today the speed has increased to 60 km per hour.

"We continue to strive for normalization so that the traffic returns to a normal speed of 120 km per hour, of course prioritizing the safety aspect. So once again we apologize for this problem," he said.

Didiek said the train service showed a recovery trend today, a total of 72 train trips from east to Jakarta, 65 trains arrived on time, and 7 trains experienced delays.

"We continue to strive to improve all aspects of service, including in handling crisis conditions like this," said Didiek.