War Tickets For Concerts Colored By Bot Fraud And Fraud, World Offers Potential Solutions

JAKARTA - The magnificent stage of music performances has been ongoing since the beginning of 2025. A series of local and international artists have alternated to entertain music lovers through memorable concerts.

However, in the midst of this euphoria, cases of fraudulent concert ticket sales still often occur. Often perpetrators falsify their identities on social media, take advantage of the high demand for tickets among music fans. These irresponsible individuals also often use pseudonyms, such as the misuse of other people's ID cards, to trick buyers, as well as temporary bank accounts to process transactions.

In 2024, the Financial Transaction Reports and Analysis Center (PPATK) recorded at least 182 cases of fraud related to reported concerts, with total suspicious transactions reaching Rp2.3 billion. This figure jumped significantly from 119 cases in 2022, with suspicious transactions reaching Rp735 million.

In addition to fake tickets, the issues that are also in the spotlight on music performances are ticket brokers who use bots to buy concert tickets when sales open and resell them at very high prices. This practice not only harms music fans, but also has an impact on event promoters.

Kiki Aulia Ucup, a promoter of the well-known Indonesian concert, also faced this fraudulent practice. He once found irregularities at the music festivals which he held in 2022 and 2023, the Partypora, which were more than half of the ticket purchases recorded as coming from domains in the United States.

"This indicates that they are using bots to get tickets," said Ucup in a press statement received by VOI, March 7.

"Promotor so you can't map, actually the highest enthusiasm and where the most-level buyers are." He also emphasized the importance of public education regarding the risk of purchasing concert tickets through brokers and the need for improving the ticket sales system."

Meanwhile Ananda Badudu, the Banda Neira player, also emphasized the need for justice and security for music fans to buy concert tickets.

The use of bots to buy concert tickets is an example of using technology for the wrong purpose. This technology is detrimental to the public because people who really want to buy tickets or participate in a ticket war will lose to bots operated by brokers who will resell tickets at a higher price.

Ananda also emphasized the financial impact on the music industry. "Funds from consumers should be used to close production or provide profit for promoters and artists to ensure the circulation and sustainability of the industry, but brokers lead it out of the ecosystem so that it is detrimental to major stakeholders in the industry, namely consumers, artists, and promoters," he added.

On the commemoration of National Music Day on March 9, issues about access to safe and fair concert tickets have become highly relevant. With the increasingly sophisticated fraud based on artificial intelligence (AI) and the growing mode of music concert ticket fraud, current security measures such as email verification or CAPTCHA test are no longer sufficient to stop bots and scammers. Tools for Humanity, a global technology company, presents Proof of Human (PoH) technology through the World. This technology is designed to ensure that only native humans are not bots that can buy concert tickets.

PoH technology integrates verification measures that require users to prove their identity as native humans anonymously through eye slice verification using the Orb. Thus, it is almost impossible for internet users to create fake social media accounts or bots to buy tickets.

This will certainly not only protect music fans from brokery practices and ticket fraud, but also allow event organizers or promoters to obtain more accurate sales data.

Wafa Taftazani, General Manager of Tools for Humanity Indonesia, believes this method will be a useful solution for Indonesian music interests, from promoters to spectators.

The 'proof of Human' is not just a technological solution, but also a real step towards building a digital ecosystem that is fairer and safer for everyone, including the music community in Indonesia. We believe that by adopting this technology, music fans will be protected from fraud and ultimately support the growth of a healthier music industry," he explained.

We believe Proof of Human technology can be an important key to protecting music fans and even maintaining the integrity of the music industry. With this technology, we can ensure that when musicians perform, the people who get tickets are those who truly admire and support their music," concluded Wafa.