Zoom Supports Work Efficiency Optimizing AI-powered Platforms
JAKARTA Over the past few years, Zoom has not only been a platform for online communication. The company has grown to become a provider of Artificial Intelligence (AI)-powered work services.
Zoom has always invested in AI platforms because they believe that repititive and manual activities can be maximized with this technology. If companies take advantage of AI platforms, employee workflows can be much more efficient.
There is a lot of technology that Zoom presents to support communications virtually and support cross-platform work. Here are some technologies that Zoom optimizes with AI support for its companies and employees.
Zoom Workplace
The work platform, which is almost all of its features supported by AI, is often used for division of work in teams. Zoom Workplace can simplify workflows, increase employee engagement, and increase productivity flexibly.
Zoom Workplace presents many more chat, telephone, video, email, and more features. There are several products accessible on this platform, including Zoom Meetings, Mail, Team Chat, Documents, Phone, and others.
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AI Companion 2.0
Zoom has improved its virtual assistant by launching Zoom AI Companion. This feature can collect, unify, and share information from Zoom Workplace, such as Zoom Meetings, Mail, Team Chat, Notes, Documents, and others.
In addition, AI Companion can access information from Microsoft Outlook's email and calendar, Google, or uploaded documents. To complete the task, this virtual assistant also provides Zoom Tasks, which is the ability to track, monitor the progress of tasks, and help complete tasks from all Workplace platforms.
Zoom Docs
Zoom has introduced a new product called Zoom Docs. This service is launched to help employees face work challenges, such as doing repititive tasks, consuming excessive information, or aligning work with other teams.
Zoom Docs is integrated into Zoom Workplace so that it allows users to compile, edit, and search for documents through the Meetings feature, Team Chat, and access these documents via the Zoom Workplace desktop, web, and mobile applications.