Ahead Of Christmas-New Year, Lion Air Group Book Cabin Children's Entity Improves Services

JAKARTA - Welcoming the Christmas and New Year (Nataru) holiday period, BookCabin, which is an Online Travel Agent (OTA) under the auspices of the Lion Air Group, is committed to simplifying passenger travel planning to make it smooth.

Head of Communications Book Cabin Dealy Rasjid said the commitment was realized by presenting BookCabin Ambassadors at various Indonesian airports to complete Book Cabin services in helping passengers run smoothly to ensure a smoother travel experience.

"This is in line with our commitment to always prioritize customers and to be able to become an OTA that accommodates the planning of each customer's journey seamless from A to Z in practical, comfortable, safe and efficient so that the trip becomes easier with Book Cabin," he said in the introduction of Book Cabin Ambassador at Lion Air Tower, Jakarta, Thursday, December 5.

BookCabin is committed to being able to facilitate everyone's travel planning to be smooth through its various features starting from the aircraft booking feature, hotel bookings, booking plane and hotel packages, to online check-in services, all of which are in one application platform so that it is practical and comfortable to use.

The BookCabin Ambassador service is then presented to ensure that customers who have purchased tickets through the BookCabin application will receive direct assistance at the airport if they experience problems, either in the check-in process, departure or others related to the application. This service is presented with the aim of providing more convenience for customers who want practical and express-free travel.

In addition, BookCabin also introduced a customer loyalty program from the Lion Air Group called CabinClub, which registrations are made through the BookCabin application.

All members will automatically get various opportunities specifically for members, from starting to get discounted plane ticket purchases, getting bigger points, freeness of choosing airplane seats to free upgrades to business class.

Meanwhile, all members will have the opportunity to get these various benefits if they book tickets from one of the Lion Air Group airlines (Lion Air, Batik Air, Super Air Jet, Wings Air, Batik Air Malaysia, Thai Lion) through the BookCabin application.

Located under the auspices of the Lion Air Group, which is the largest private airline company owned by Indonesia, BookCabin automatically becomes a company owned by the nation's children who are proud to be part of the Indonesian OTA industry, which not only meets the needs of Indonesian tourists but also helps expand the tourism industry market in Indonesia both today and in the long term ahead.