Availability Of The Cadang Tribe, Wuling Partners With DHL Supply Chain Indonesia
JAKARTA - Wuling Motors (Wuling) is collaborating with DHL Supply Chain Indonesia, which focuses on managing spare parts availability at Wuling's warehouse spare part facility in Cikarang, through a human resource governance system and integrated information system technology support.
The cooperation between the two was carried out at the 2024 Gaikindo Jakarta Auto Week (GJAW) event, which took place at ICE BSD, Tangerang. Aftersales Director of Wuling Motors Maulana Hakim, said this figure was an important milestone for Wuling in realizing our commitment to customer services and satisfaction.
"With the expertise of DHL Supply Chain Indonesia, we believe that the spare parts management process will be more accurate, smooth and well organized. As for this collaboration, it can answer the customer's need for Wuling parts more quickly and efficiently," he said, Friday, November 29.
Not only supporting Wuling's operations in a sustainable manner, this collaboration reflects a common vision in creating an integrated and customer-oriented automotive ecosystem. Wuling believes that DHL's experience in mastering large-scale logistics can provide solutions that are not only efficient but also support long-term business growth.
SEE ALSO:
In this collaboration, DHL Supply Chain Indonesia provides professional services that include accurate data management and efficient supply chain operations. This step ensures the availability of spare parts on an ongoing basis, so that Wuling can immediately anticipate customer needs for current and future parts.
DHL Supply Chain Indonesia conducts management in the Supply Park area located at the Wuling Cikarang factory and has an area of 5,000 square meters, with a capacity of 500,000 to 600,000 spare parts. This process includes receiving goods including quality control and ensuring goods come according to the order list, sorting goods to place them according to the location that has been categorized, selecting and collecting items in the message, wrapping orders to ensure goods can be delivered safely, and issuing orders that are ready to be sent.
The inventory management carried out by DHL Supply Chain Indonesia at Supply Park Wuling includes spare parts, both those that have a faster life period and must be replaced regularly (fast moving parts), as well as components that do not require regular replacement or maintenance (slow moving parts) for all Wuling vehicle lines, ranging from conventional engine vehicles (ICE), hybrid vehicles, to electric vehicles (EVs).
"DHL Supply Chain Indonesia is proud to support Wuling Motors' expansion as well as provide customer satisfaction and strengthen Indonesia's role as regional automotive leader," said DHL Supply Chain Indonesia President Director, Matthias Gehrsitz.