Internet First Media Slow, Netizens Chat On Twitter

JAKARTA - First Media's internet service has become a trending chat topic for netizens on Twitter. Many users have complained about First Media Slow's internet network, which hinders activities in cyberspace.

Complaints from First Media users have been monitored since 17.00 WIB. There are at least more than 15,500 netizens tweets with the keyword 'First Media'.

Based on VOI's monitoring, not a few netizens have complained about not being able to access the internet through the First Media network. Not a few netizens provide screenshot evidence that their internet experience is disrupted due to an unstable network.

astagfirullah first media pic.twitter.com/eWaikfyboh

- mama toben🐶 • usbn (@youloeyme) April 5, 2021

Is the one using first media slow ?! Asdfghjkl was really lazy from earlier

- Jara's (@ wedang_jahe14) April 5, 2021

Responding to the complaint, the official Twitter account @FirstMediaCares said there was interference with their network on the undersea cable communication system. Apart from First Media, this disruption also affects other internet providers using the same submarine cable network.

"We inform you that currently there is a disruption to the submarine cable communication system (B2JS cable and Jakabare cable) used by LinkNet and also by several other internet providers," wrote First Media via its @FirstMediaCares account.

First Media also responded to some of the complaints. They also apologized and promised to fix the matter soon.

"Good afternoon, First People. Mhn sorry for the inconvenience. Currently there is a slow internet problem with the international link network. Already in the checking and handling of our network team, we are trying to return to normal soon. Thank you," said their similar statement to the user another.