Get To Know AVA IFamily Protection, A Collaboration Insurance Product Between PermataBank And Astra Life

JAKARTA - The COVID-19 pandemic has raised public awareness of the importance of health and financial regulation. The presence of a pandemic also encourages people to have life insurance products, even the demand has recently increased.

Seeing this opportunity, Astra Life collaborated with Permata Bank to launch a life and health insurance product, namely AVA iFamily Protection. This product can be purchased through the PermataMobile X application.

Head of Bancassurance and Direct Business Astra Life Ancilla Lily said this insurance product is here to make it easier for the public to protect Indonesian families with only one insurance policy.

"The advantages of AVA iFamlily Protection are quite comprehensive. With just one time, we can protect our entire family, the main family with the insured up to seven people. One couple and five children," he said in a virtual press conference, Tuesday, March 16.

Then, Ancilla said the difference between AVA iFamily Protection and other insurance products is that this product offers a 100 percent premium return option at the end of the contract period, whether there are claims or not.

"We also provide a 100 percent premium feature return feature so that it does not burden the family's finances with an easy purchasing process through PermataMobile X," he said.

Ancilla said that there are a number of main benefits in this AVA iFamily Protection product, namely, if the insured dies, his party will return 100 percent of the sum insured during the coverage period.

Furthermore, he explained, if the insured dies due to an accident, 200 percent of the sum insured will be given. Then, is the benefit of reimbursement of emergency outpatient costs. Because, not all patients have to be hospitalized if they have an accident.

"Then there is hospitalization compensation, from Rp. 100,000 to Rp. 1.5 million per day. The last is ICU inpatient compensation, which we provide 2 times the usual inpatient compensation," he explained.

Ancilla said that the price offered by the product is also affordable, starting from Rp. 500 thousand per year or if calculated monthly, customers only need to pay Rp. 40 thousand per month.

"The premium is also very affordable. Very cheap. If you include an additional insured person or your family, you will also provide a premium discount of up to 20 percent," he said.

In addition, Ancilla said, this insurance product can also cover COVID-19 patients. The provisions stipulate that the government through the Ministry of Health (Kemenkes) will reimburse the hospital for the treatment of COVID-19 patients.

"Customers can rest easy because this is guaranteed by the government and we obey the rules. For the benefit of death, we will pay for death insurance due to COVID-19 in accordance with the provisions of the policy," he explained.

Ancilla said that AVA iFamily Protection collaborates with almost all hospitals in Indonesia. So, this insurance product can be used in any hospital.

"AVA ifamily protection is a daily benefit, we use any hospital. Because the system is reimbursement," he said.

Then, said Ancilla, this insurance can also cover all hospital facilities. He emphasized that there is no provision for inpatient room classes that can be reimbursed. However, the company looks at the plan purchased by the customer.

"Because this product provides daily compensation protection benefits, so we don't see the room class chosen by the customer. But, of course, we only see how many plans are purchased. Earlier, for example, there were options between Rp. 100,000 and Rp. by customers of course, "he said.