Four Banks That Stay In Operation During Christmas And New Year Holidays, Check Their Schedule

JAKARTA - A number of large banks continue to provide services even though on a limited basis during the Christmas and New Year 2021 holidays. They are PT Bank Rakyat Indonesia Tbk (BRI), PT Bank Mandiri Tbk, PT Bank Central Asia Tbk (BCA), PT Bank Negara Indonesia Tbk ( BNI).

As is well known, the government set a holiday on December 24 to 27 2020. Holidays do not apply on December 28, 29, and 30, 2020. New holidays will re-apply on December 31, 2020 to January 3, 2021.

Even though it operates, banking services during the Christmas and New Year holidays remain restricted. Operations are also focused on public services that are often needed by customers or the public.

For those of you who have plans or suddenly need banking services during the Christmas and New Year holidays, here are the operational schedules and services for four major Indonesian banks:

PT Bank Rakyat Indonesia (Persero) Tbk. provided limited operational services in 122 BRI work units throughout Indonesia on December 26 and 31 with the implementation of standard health protocols. These limited services include opening deposit accounts, withdrawals and deposits to savings accounts, loan deposit services, state revenue deposits, pick up services and complaint handling services.

For other types of services, namely services for receiving payments for fuel and non-fuel purchases from gas stations / merchants, BRI provides limited operational services on 26 December, 31 December, and 2 January 2021.

"The public can also take advantage of various transaction facilities at BRI through BRImo, BRI contact centers, 53 thousand ATM Links, more than 460 thousand BRILink Agents spread across Indonesia, and 219 thousand BRI e-channel networks," explained BRI Network and Service Director. A. Solichin Lutfiyanto in a written statement, which was quoted on Saturday 26 December.

BRImo is BRI's digital banking application that combines mobile banking and internet banking functions. Customers using iOS and Android phones can download it through the app store.

Especially during the Christmas holiday period 24-27 December 2020, Bank Mandiri will operate as many as 160 branches throughout Indonesia in turn to provide limited banking services, including payment of delivery orders by Pertamina gas stations and weekend banking services.

Meanwhile, during the New Year holiday period December 31 2020 - January 3, 2021, as many as 214 branches will be operated alternately to provide limited banking services, including payment of delivery orders by Pertamina gas stations and weekend banking services.

Bank Mandiri Corporate Secretary Rudi As Aturridha said that his party has anticipated the peak increase in customer transactions which is expected to be on December 16-31 2020 so that the ATM filling limit will be optimized in that period.

"We also increase the frequency of machine maintenance or preventive maintenance in the holiday period so that ATM machines are always ready to serve customer needs, with a focus on rest areas, shopping centers, hotels, airports, stations, ports, gas stations, churches and tourist attractions," he said in a statement. Press conference.

The preventive maintenance process will be carried out on the 955 ATM machines located in these main locations. Currently, there are 13,176 Mandiri ATM machines connected to the ATM Link network, ATM Bersama, ATM Prima and Visa / Plus throughout Indonesia to serve customers' cash needs.

In addition to the ATM network, it has also set up an electronic banking network, such as Mandiri Online, SMS Banking and Call Center 14000 facilities to help customers make financial transactions, including payment of monthly obligations.

"The Mandiri Online application, for example, is now able to serve almost all customer transactions such as fund transfers, account opening, blocking and unblocking, monitoring of fund transfers, and payment transactions, including QRIS scanning," he said.

All 24-hour online banking services provide facilities that enable customers to transact comfortably and safely in the form of account information, transfer transactions, payment transactions for electricity, water, telephone / mobile phones, credit cards, airplane and train tickets, taxes, education, insurance, television. subscription, internet, or credit top up purchases.

During the Christmas and New Year Holidays period, BCA will suspend branch office operations from 24-25 December 2020 and 31 December to 1 January 2021. Weekend banking will also be eliminated on 26-27 December 2020 and 2-3 January 2021.

BCA President Director Jahja Setiaatmadja said that customers can still make safe and comfortable Banking From Home transactions through BCA digital services, such as BCA Mobile or KlikBCA.

For customers who want to make cash deposit transactions, you can use a BCA Deposit-Withdrawal ATM which is ready 24 hours. To anticipate the withdrawal needs of customers at ATM machines ahead of the Christmas and New Year holidays, BCA provides cash of IDR 30.5 trillion.

BNI operates a limited number of 201 branch offices during the Christmas and New Year holidays. BNI carries out limited operations for two time periods, namely first, on 24-25 December 2020.

The second period, on 31 December 2020 BNI opened 201 branch offices to provide services for several transactions, namely deposits, cash withdrawals of a maximum of IDR 25 million per account, transfer of BNI accounts, Pertamina BBM deposits, tax deposits, maintenance of savings or loan accounts, credit activities, to e-channel activation. Services are available from 09.00 to 15.00 local time.

Especially on January 1, 2020, BNI closed all of its branch offices because it coincided with New Year's Holidays. However, transactions can still use the BNI digital service network. All BNI outlets will return to normal operations on 28, 29 and 30 December 2020 and 4 January 2021.