Maybank Only Prepares Rp.16.8 Billion To Replace Winda Earl Money, The Rest?

JAKARTA - The bright spot on the fate of Winda Lunardi's or Winda Earl's and her mother's Floletta Lizzy Wiguna's lost savings of Rp.22.8 billion is beginning to appear. PT Bank Maybank Indonesia Tbk finally committed to replace the money belonging to the e-sports athlete.

However, the money that Maybank had prepared to replace Winda's lost money, was not a total of IDR 22.8 billion, but only IDR 16.8 billion. Then, how about the rest of the money?

Spokesperson for PT Bank Maybank Indonesia Tbk, Tommy Hersyaputera, said that his party would wait for the investigation process from the National Police Headquarters regarding the replacement of the remaining savings money belonging to Winda Earl.

Furthermore, Tommy said Maybank's commitment to replace Wisma's lost savings money emerged from a mediation process facilitated by the Consumer Protection Department, Financial Services Authority (OJK). Currently, the mediation process is still continuing.

"We have stated our readiness to replace Rp. 16.8 billion. While the rest are still waiting for the investigation process by friends in the police," he told VOI, in Jakarta, Wednesday, November 25.

Tommy asked for cooperation from all parties to jointly respect the investigations that are still ongoing at this time. He hopes that all parties who receive funds in this case will be clearly exposed through the investigation.

"We'd better not precede the authorities by making speculative and tendentious statements," he explained.

Winda Earl and her mother Floletta never thought that the Rp. 22.8 billion that was deposited in a Bank Maybank account, since 2015 as a future savings, would disappear. This case can also be a lesson for banking customers to be careful about safeguarding their savings, especially if they have a large value.

This case started when Winda opened an account at Maybank Indonesia in 2014. He visited the Maybank Indonesia branch office in Cipulir, South Jakarta.

At that time, Winda was offered the perpetrator with the initials A who was also the head of the branch to open a deposit in the form of a time deposit. Because the interest offered is relatively high compared to bank savings products in general, Winda was tempted.

At the beginning of opening the savings account, Winda deposited Rp. 5 billion in two transfers, bringing the total to Rp. 10 billion. This money came from the transfer of his father, Herman Gunardi. Winda also received a checking account sent by Maybank related to money and interest in Winda's account which was reported regularly every month.

In 2016, Winda's mother, Floletta Lizzy Wiguna, also opened a savings book and transferred around Rp. 5 billion by her husband to be put into a savings account that was just opened. Winda and Floletta always believed that the money they kept was safe. This is evidenced by the existence of a checking account sent from 2015 to December 2019.

However, after entering January 2020, suspicions arose over his savings because of the absence of a checking account sent by Maybank. In February, when Floletta wanted to check and withdraw money from her account, it turned out that there was not enough balance. Even though he was sure that there was still Rp5 billion in the account. After checking again, his account balance was only around Rp. 17 million.

Floletta then immediately contacted Winda to tell her what had happened. As well as checking the contents of the savings in Winda's account, which has been stored around Rp. 15 billion. When checking, it turned out that the balance in Winda's account only left IDR 600,000.

The two of them immediately filed a complaint through the Maybank Branch Office in Mangga Dua. However, feeling dissatisfied because reporting through the branch office would create a long bureaucracy, Winda and Floletta decided to report her loss case to the Maybank Head Office, at Plaza Senayan.

On March 10, Winda and Floletta received a complaint number. However, on the 12th, two days later, a letter arrived stating that this matter had been resolved. To make sure, Winda then called Maybank's call center care, and it was true that Maybank said that this problem had been handled by the internal fraud department.

After obtaining the two information, it does not mean that Winda and her mother's fate has been answered. This case has no clarity. Therefore, on May 8, 2020, Winda's father made a report at the Police Criminal Investigation Unit.

The case of the loss of money belonging to Winda Earl was only revealed to the public on November 5, when Winda visited the National Police Criminal Investigation Building to find out the progress of the investigation into the case of suspected banking crimes that befell her and her mother, Floletta.