Managing Director Of BP Jamsostek: Digital Collaboration Is Required For Service Levels

JAKARTA - President Director of BP Jamsostek Agus Susanto said the COVID-19 pandemic has accelerated the life order towards an all-digital era. Therefore, it is necessary to collaborate so that this digital technology can be used as well as possible to serve Indonesian workers who participate in labor social security.

"What we do will be meaningless if we do not get support from all parties. It is very important to collaborate in the midst of COVID-19. All BP Jamsostek personnel and all elements of society are (expected) to be able to help with operations and services," he said, in a discussion. virtual, Tuesday, November 10.

According to Agus, the change in the all-digital life order in the era of the COVID-19 pandemic also has an impact on BP Jamsostek services as a public service institution.

"Previously we were based on physical touch, physical intervention, but now we are aiming for less human intervention, less human touch. We replace it with technology. This is our way of living side by side with COVID-19. In this pandemic era, we must be able to do it. adaptation in all lines of service and BP Jamsostek operations, "he said.

During this pandemic, said Agus, BP Jamsostek is transforming to optimize digital technology. Given, technology can not be separated from life today. This transformation, of course, is to assist the operation and services at all lines of BP Jamsostek.

Furthermore, BP Jamsostek also uses its second asset in addition to investment assets, namely data. "We have big data. There are 52 million data that can be used to support our services and operations," he said.

Agus said, a mindset is needed to make smart collaborations, namely, collaborating on all aspects, including digital channels.

"For example, BCA has digital channels, Angkasa Pura has digital, others too. Maybe we can collaborate," he said.

Agus said, if the digital channels are collaborated, a blockchain or technology that is decentralized and distributed will be built.

"We don't need a giant blockchain, but let's build a blockchain to accelerate Indonesia's economic growth," he said.