OJK Central Kalimantan: Beware Of Scams On Behalf Of Financial Services Institutions

PALANGKA RAYA - Head of the Financial Services Authority (OJK) of Central Kalimantan Province, Otto Fitriandy asked the public to always be careful and be aware of various fraudulent modes on behalf of financial service institutions.

Things to watch out for include receiving information, requesting information or personal data, offering financial products, or other things on behalf of financial service institutions (LJK).

"To avoid crime in internet banking or mobile banking," said Head of the Central Kalimantan Financial Services Authority (OJK) Otto Fitriandy in Palangka Raya, Antara, Thursday, June 9.

"We hope that the community will prioritize a critical attitude towards all forms of communication on behalf of LJK," he asked.

He emphasized that LJK would not ask for personal data such as PIN, OTP, or CCV/CVC codes.

"The public should be careful when it comes to requests for information or personal data and offers of financial products, either by telephone or social media such as WhatsApp to emails containing links," he explained.

Furthermore, Otto explained a number of things that need to be considered and done when contacted through various types of media on behalf of LJK. First, make sure the telephone number or contact number in question is the official contact number for LJK.

Furthermore, do not click on links sent via Whatsapp, SMS or email, observe and ensure only visit website addresses that are officially managed by LJK, avoid using wi-fi that can be accessed by the public for financial transactions, and activate additional security.

"Also confirming through the official call center provided by the relevant LJK if there is a suspicious transaction," he explained.

OJK also urges all LJKs to actively educate and provide information through their official platforms, such as websites, social media, and on their respective office networks to the public to always be vigilant and avoid digital crimes.

Otto further explained that the public or LJK customers, if they have problems with LJK, can take advantage of the consumer service platform owned by the OJK, such as the Consumer Protection Portal Application (APPK) which can be accessed through the site https://kontak157.ojk.go.id/appkpublicportal /Home, contact contact 157 via WhatsApp number 081 157 157 157, to email to consumer@ojk.go.id.

"Through APPK, consumer complaints to related LJKs will be directly handled by the LJK consumer handling department in accordance with the service level agreement (SLA) and monitored by OJK," he said.

It's just that if later the two parties, namely consumers and LJK, do not find a common ground, then the problem can be forwarded to the Alternative Dispute Resolution Institution for the Financial Services Sector (LAPS SJK).