Consumers Urge Jiwasraya To Return Customer Funds

JAKARTA - The case of the default scandal committed by PT Asuransi Jiwasraya has increasingly surfaced in the public sphere. The case, which is currently being handled by the Attorney General's Office, came to light after the insurance company confirmed that the payment obligation of Rp. 12.4 trillion promised in December 2019 could not be carried out.

This was stated by the Managing Director of Jiwasraya, Hexana Tri Sasongko in the DPR RI Commission VI meeting some time ago. To date, 10 people have been banned and the AGO is continuing to investigate several people suspected of being involved in the Jiwasraya scandal.

Today, Wednesday, January 8, BPK concluded that there was a deviation from fundraising or investing in stocks and mutual funds.

Chairman of the Indonesian Consumer Community, David Tobing, stated that insurance consumers, namely Jiwasraya customers, must be protected in order to obtain their rights in the form of refunds that have matured.

"The Indonesian Consumer Community basically supports the Attorney General's Office to reveal this case clearly so that the guilty are punished and similar cases do not happen again, however, we must keep in mind that the most important thing is the refund of the customer's money. Customers as consumers of insurance products must be protected first. , "he explained in a statement received by VOI, Wednesday, January 8.

David also appreciated the government for making efforts to settle payments to customers. Among other things, he continued, with the plan of the Minister of State-Owned Enterprises, Erick Thohir, to form an insurance holding company for Jiwasraya which has the potential to generate new cash flow for the payment of customer money.

"This is a breath of fresh air for customers who are starting to fear losing the money they have deposited to Jiwasraya," he explained.

David added, if later the AGO succeeds in proving the illegal actions taken by Jiwasraya, whether criminal, civil or other legal proceedings that will arise in connection with this matter, it should not hinder the return of money to customers.

The Indonesian Consumer Community, he added, officially requested that all parties support a fast and targeted legal process. He also asked the public to continue to supervise so that case handling remains oriented towards ensuring the return of consumers' money.

According to him, don't let the handling of this case drag on so that it adds to the losses of Jiwasraya's insurance customers. "It should be remembered that the Jiwasraya problem is not only related to state losses but what is certain to happen is the loss of customers and investors so that customer refunds must be prioritized," concluded David.