Customer Victims Of Unit Link Insurance Are Reluctant To Return 50 Percent Premiums: We Don't Accept!

JAKARTA - Customers who were victims of unit-linked insurance who had 'buried' the office of the Financial Services Authority (OJK) on Tuesday, January 11, were still fighting for their rights so that they could be returned in full.

Most recently, the customers who are members of the Insurance Victims Community flatly refused the offer of a 50 percent premium refund from the three insurance companies involved in this issue.

"We don't accept!" said Unit Link Insurance Victim Community Coordinator Maria Trihartati to VOI, Thursday, January 13.

According to him, customers still take a stand on the main demand, namely a full refund.

"We seek justice and demand full refunds from three insurance companies, AXA, AIA and Prudential," he said.

As previously reported, the Insurance Victim Community almost spent the night at the OJK office in Jakarta on Tuesday, January 11, demanding that the authorities help resolve this issue. During the meeting that day, the victim's side met with representatives of the three insurance companies.

The company provides a 50 percent premium return option accompanied by a number of accompanying conditions. The meeting finally reached a stalemate because both parties remained in their respective positions.

OJK then held a follow-up meeting on Wednesday, January 12, involving investigators from the police to be able to see this case from a legal perspective. Again, the agenda for the discussion did not reach an agreement.

Meanwhile, the Insurance Victim Community, which is fronted by Maria, consists of 350 customers who claim to be victims of the three insurance companies. Meanwhile, the total amount of funds demanded for a refund is around Rp. 15 billion.